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Senior management consultant to support the adoption on a Dynamics CRM system with in the public sector.

Montreal, QC
  • Number of positions available : 1

  • To be discussed
  • Contract job

  • Starting date : 1 position to fill as soon as possible

Our valued Public Sector client is seeking a Senior management consultant to support the adoption on a Dynamics CRM system.


Responsibilities:

  • Develop a detailed work plan based on the change agenda and how the various changes will need to be implemented
  • Create specific change management plans with respect to training and orientation of employees for each major change/project
  • Provide Knowledge Transfer to staff
  • Conduct an assessment of change impact and requirements
  • Identify deviations in performance from the change standards and implement strategies for corrective action to achieve organizational adoption to change
  • Develop change management and communications strategies and plans for each project
  • Lead options assessment workshops with the team
  • Monitor Development team task list against project schedules and Change Management plans
  • Maintain work plan for the team
  • Analysis and development of business "critical success factors"
  • Lead change impact analysis and change management activities
  • Create presentations and present to various stakeholders, and facilitate meetings and discussions
  • Developing and implementing change management strategies, plans, framework
  • Designing and conducting a change readiness assessment in order to plan and carry out a change management strategy
  • Developing performance measurement/evaluation frameworks
  • Developing Change Management & Communications Plan including internal emails to be provided prior to testing, training, and releases. External website updates, short videos, etc.
  • Create User Feedback Report based on a survey of users (internal and external), report will be provided to Executive Management.
  • Create plan for training the project’s business clients. This plan will be used to inform communications and the project schedule
  • Meet Business teams to lead IT contributions to change management documents
  • Complete a readiness checklist before each implementation


Must Haves:

  • 8+ years experience leading Change initiatives
  • Active Reliability clearance
  • Demonstrated knowledge and application of Change Management strategy and principles;
  • Proven ability to assess organization readiness for change, develop appropriate Change Management interventions, and influence the proposed change;


Nice to haves:

  • Has a valid change management certification from an organization such as Prosci or APMG.


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Requirements

Level of education

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Work experience (years)

undetermined

Written languages

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Spoken languages

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