Lead, People and Culture, Offshore Service Delivery

Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will have:

Reporting to the Director, Offshore Service Delivery, the People & Culture Lead will be responsible for developing and implementing HR strategies that align with our business objectives, fostering a positive work culture, and driving performance improvements. This role requires a proactive leader who can manage talent acquisition, employee engagement, and organizational development initiatives. You will have the opportunity to have impact and visibility with this key function at Softchoice.

This role is hybrid with the expectation of working in the office 1-2 times per week.

What you’ll do:

• Tenacity to drive outcomes and execution in a ‘start up’ environment
• Willingness to lead from the front and be prepared to dive into many traditional and nontraditional facets of P&C roles to support ELT Sponsor, Partner and Director
• Develop and execute HR strategies to support the growth and performance of offshore delivery teams.
• Activity work with Director to drive attainment of business case objectives
• Lead governance process of roles that are ready to be offshored
• Lead recruiting and onboarding approach with Partner to ensure alignment of offshore resources to SC’s needs and objectives, including responsibility to ensure recruiting and people SLAs are achieved by partner (selective screening of candidates to maintain consistency)
• Work with Director and Director+ team at SC to build out framework to ensure a broad cross section or roles can be set up for success with offshore partner
• Partner internally to drive best practices to onshoring across SC leadership team.
• Accountable to support enablement of the talent - utilizing internal tools
• Act as a subject matter expert of P&C, legal, and regulatory requirements in conjunction with best practices to ensure compliance and competitiveness
• Work closely with management and employees to improve work relationships, maintain and engaged workforce and retain the best talent

What you’ll bring to the table:

• A minimum of 5 years of progressive experience in Human Resources including experience in a business partner role in a related industry (experience working with offshore teams an asset)
• A university degree in a related discipline (Human Resources, Industrial Relations)
• Have the ability to work toward a future vision or state without having all the necessary details
• Have proven ability to interact with all levels with comprehensive consultative, partnering, facilitating and influencing/negotiation skills
• Possess strong integrity with the ability to maintain confidentiality and manage highly sensitive information
• Successfully manage several competing priorities while meeting expected timelines
• Highly motivated, self-starting, requiring little direction
• Solution oriented with a strong sense of urgency
• Strong communication and presentation skills plus the ability to work in partnership with Centers of Expertise on special projects or initiatives
• Work closely with management and employees to improve work relationships, maintain and engaged workforce and retain the best talent
• Strong organizational development experience and the ability to problem solve and multi-task in a fast-paced environment

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 6147
EoE/M/F/Vet/Disability