Director, People Projects & Solutions

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the AVP, Global HR Shared Services (HRSS), the Director, People Projects & Solutions, will lead a portfolio of strategic initiatives within our HR Shared Services function. This role will be responsible for overseeing HR projects that support mergers and acquisitions, workforce planning, operational compliance, risk management, vendor management, HR analytics, and overall HR operational strategy. The ideal candidate will bring deep expertise in HR project management, a strong analytical mindset, and the ability to lead cross-functional teams through complex, global initiatives.

Key Responsibilities:

• Strategic Leadership: Lead and drive HR strategic projects for HR Shared Services, including mergers and acquisitions, workforce planning, and HRSS automation transformation efforts.
• HR Operational Analytics & Reporting: Accountable for the development and implementation of strategic analytical initiatives and research. Lead a team who will provide insights through data-driven HR analytics, enabling leadership to make informed decisions related to people operations and strategy.
• Project and Program Management: Oversee end-to-end project delivery, ensuring timelines, budgets, and quality standards are met. Utilize best practices in change management and risk mitigation.
• Mergers & Acquisitions (M&A) Support: Partner with cross-functional teams to integrate people operations in M&A activities, ensuring alignment with overall business objectives and compliance requirements.
• Operational Compliance & Risk Management: Develop and implement frameworks to ensure HR operations complies with local and global regulations, reducing operational risks and enhancing process governance.
• Vendor & Partner Management: Oversee the management of external vendors and service providers to optimize HR solutions, ensuring high-quality service delivery and cost-effectiveness.
• Workforce Planning & Analytics: Drive workforce planning initiatives and leverage HR data to support business strategy, workforce optimization, and decision-making.
• Operational Strategy: Collaborate with HR leadership to develop and execute operational strategies that improve efficiency, enhance employee experience, and support long-term business goals.

Required Skills and Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field.

• Experience:
  • 8-10+ years of experience in HR Shared Services, Operations, or a similar strategic function.
  • Proven track record in leading large-scale projects, in workforce planning, M&A integration, or operational strategy.
  • Strong knowledge of operational compliance, risk management, and vendor management.
  • Expertise in analytics and experience leveraging data to drive decision-making and operational improvements.
  • Demonstrated ability to lead cross-functional teams, influence stakeholders, and navigate complex, matrixed organizations.
  • Excellent communication, problem-solving, and organizational skills.
  • Strong understanding of HR technologies and tools, such as HRIS, workforce planning software, and data analytics platforms.
  • As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Key Attributes

• Strategic thinker who is able to align initiatives with business objectives and drive long-term value through innovative solutions
• Expert in managing complex, cross-functional projects, ensuring timely delivery and seamless execution.
• Data-driven decision maker who leverages analytics to inform strategies, optimize processes, and support key initiatives.
• Collaborative communicator who is skilled in fostering relationships with stakeholders, vendors, and senior leaders to drive alignment and success.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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