Manager, Regulatory Compliance Management, Global Compliance Operations

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

We are searching for a talented and driven professional to join Sun Life’s dynamic and forward-thinking compliance team, focused on enabling our clients through reliability of frameworks, elevation of people, leveraging of technology, and facilitating organizational distinctness. The Manager of Regulatory Compliance Management (RCM) is responsible for building and supporting the continual enhancement of sustainable RCM programs across the enterprise. This is an important risk management role that provides the opportunity to work with multiple lines of business and a variety of functional areas. The role will build long-lasting, mutually beneficial relationships while advancing Sun Life’s Enterprise RCM program.

The role will also provide the opportunity to apply critical thinking, analytical and problem-solving skills and will be relied upon as a key advisor to the business by providing subject matter expertise and by delivering strategic advice.

Specifically, the role will be responsible for providing direction and maintenance of effective Compliance Program Framework elements, including Compliance Governance, Issues Management, Regulatory Change Management, Compliance Risk Assessment, and Compliance Reporting.

The Manager reports directly to the Director, Enterprise Regulatory Compliance Management and collaborates and works closely with Business Unit Compliance Officers and their teams, Enterprise Compliance and other Control and Risk functions.

What will you do?

• Advance and enhance Sun Life’s Enterprise Regulatory Compliance Management (RCM) program by championing industry best practices and providing active change management leadership to drive continuous improvements in the RCM framework.

• Act as an RCM expert and relationship manager by fostering collaboration and strong working relationships across local business unit Compliance teams, providing strategic advice and ensuring that all RCM program elements are documented and managed effectively.

• Manage and maintain the Governance, Risk and Compliance (GRC) tool (Archer) including drafting business requirements, overseeing data integrations, testing system changes, addressing end-user queries to ensure data integrity and alignment with Enterprise RCM objectives.

• Conduct oversight and quality assurance of RCM processes and controls across business groups, identifying areas for improvement, driving remediation efforts, and ensuring that programs are fit for purpose.

• Utilize data analytics tools to create dashboards, perform trend analysis and develop visual reports to assess the effectiveness of compliance programs and provide regular reporting, including actionable metrics and insights for senior management.

• Lead and participate in compliance related projects and initiatives as needed, representing the compliance group in cross-functional projects, industry committees, forums, as well as delivering training on RCM methodology, processes and best practices, including the GRC tool Archer.

What do you need to succeed?

• Education & Experience: University education or equivalent experience, with a minimum of 7+ years in regulatory compliance, governance, legal or relevant experience within the financial services industry.

• Risk Management & Compliance Framework Expertise: Strong understanding of OSFI’s E-13 Guideline with experience translating requirements into sustainable compliance programs for large complex organisations, proven expertise in RCM framework enhancement, including regulatory change management, risk assessments, issues management, and control testing.

• GRC Tool Proficiency: Skilled in GRC tools, particularly RSA Archer, with knowledge of system configurations, data management and integration of business processes.

• Data Analysis & Reporting Skills: Proficiency in data analysis, including creating dashboards, data models, and visualisations to provide insights and support reporting needs.

• Communication & Collaboration: Strong written and verbal communication skills, with the ability to translate technical data and compliance insights into clear, actionable advice, demonstrated experience presenting to senior leadership and collaborating across functions.

• Financial Services Knowledge (Preferred): In-depth understanding of financial services compliance, including relevant legislations and regulatory requirements, with a focus on the asset management sector and associated operational challenges.

• Technology & Process Improvement (Preferred): Experience in identifying and implementing technology-driven solutions to enhance compliance processes.

What’s in it for you:

• Time off giving you the flexibility to focus on the moments that matter including 20 vacation days per year

• Flexible Benefits from the day you join to meet the needs of you and your family

• Pension Plan participation starts immediately, and you are automatically enrolled. We help you save more with Sun Life automatic and matching contributions and by including both your salary and bonus when making contributions.

• The opportunity to move along a variety of career paths with amazing networking potential

• Flexible hybrid work model

• Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives

• A friendly, collaborative, and inclusive culture

• We’re honoured to be recognized as a 2024 Best Workplace in Canada by Great Place to Work® Canada

• Sun Life ranked one of the 2023 Global 100 Most Sustainable Corporations in the World on the Corporate Knights’ 2023

#LI-Hybrid

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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