Senior Group Underwriting Assistant

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

***Please note this is a 12-month contract opportunity***

About the role:

In Group Benefits, we serve more than 5 million Canadians - plan members and their dependents - through our more than 11,000 group benefit plans across the country. Our customers include employees, associations, affinity groups and creditors in virtually every industry in Canada, and we're proud to be their benefits provider.

The Senior Group Underwriting Assistant role is responsible for a variety of challenging tasks to support the Group Benefits Underwriting team. This role requires individuals to work in both independently as well as in close partnership with all Underwriting team members while maintaining a positive, flexible attitude, and willingness to shift priorities quickly to support a high-volume workload and changing deadlines. In conjunction with this accountability, this role also provides support and assistance in pulling together material required by the Underwriters to complete their case assignments in a deadline driven environment and provides the assistance necessary to produce customer ready material on existing case and new business proposals. Teamwork and flexibility are strong drivers in the success of this position.

What will you do?

• Provide Underwriters with timely, accurate, and complete renewal, quote, and financial information
• Request and prepare data and case files based on defined processes, tracking and logging to support measurements and workflow management
• Active participation, including the implementation of process improvements
• Mail delivery as required in back-up situations, coordinating report requests, both standard and non-standard
• Monitoring & coordinating assignment of items, and responding to inquiries in the Group Underwriting in-basket
• Providing Administrative support for the Underwriting Management team, as required

What do you need to succeed?

• Ability to work independently and be proactive - thinking several steps ahead to understand and address needs as well as working collaboratively with others as part of a team
• Excellent communication skills, both spoken and written, using diplomacy and tact
• Works well under pressure by incorporating excellent time management skills and exceptional organizations skills to meet many priorities, often challenging deadlines, and frequent interruptions
• Advanced PC knowledge including MS Office (Word, Excel, PowerPoint), Outlook, and willingness to learn other software packages or tools
• Service and detailed oriented
• Resourceful at problem solving and continually working to improve job processes and procedures

Preferred Skills:

• Knowledge of SLF operating environment, Group Benefits structure & benefits, and business unit interactions
• Knowledge of SLF Underwriting systems

What's in it for you?

• Hybrid work environment
• A friendly, collaborative, and inclusive culture
• 15 vacation days per year
• Flexible Benefits from the day you join to meet the needs of you and your family
• The opportunity to move along a variety of career paths with amazing networking potential
• Access to our Global Learning Centre, available 24/7 for your learning needs
• Wellness programs that support the three pillars of your health - mental, physical and financial

Recent Awards:

• We are honoured to be recognized as a 2022, 2023 and 2024 Best Workplaces in Canada by Great Place to Work® Canada
• Great Place to Work® list for Best Workplaces for #HybridWork 2022
• Great Place to Work® list for Best Workplaces for Professional Development in Canada 2022
• Named “Best Places to Work” by Glassdoor, 2021 and 2023

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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