Senior Supplier Relationship Specialist

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Senior Supplier Relations Specialist is responsible for supporting contract renewals, editing contracts, drafting Service Level Agreements, supporting contract drafting, managing the supplier base and supporting governance activities including scorecards, data collection, analysis and acting as a liaison between Sun Life business units and suppliers. In addition to being an excellent communicator, the incumbent has strong analytical skills in analyzing contract pricing, service levels and in-depth knowledge of procurement regulations, contract agreements and legal terminology and is comfortable working in a dynamic, fast-paced environment with competing priorities.

What will you do?

• Create and communicate concise and consistent contract provisions, align contract terms with legal requirements and policies, ensure contracts attain achievable risk levels and suggest changes where needed

• Coordinate and summarize competitive analysis, spend analysis, KPIs and operational reports

• Build familiarity with contract terms, payment structure and reimbursements

• Assist the monthly finance reconciliation that outlines the variances between actual and plan expenses

• Support service provider escalations, audits and reports.

• Create contract status reports and create descriptions on aging contracts

• Manage and analyze high tier suppliers delivery of services, cross reference with contract, track and report accordingly

• Support team projects related to suppliers and contracts as needed

• Consult on efficiency improvements and best practices in supplier relationship management and cross-functional processes

• Handle pressure with grace and persuade parties in full fairness of Sun Life’s position

What to you need to succeed?

• University degree in accounting, business, finance or data analysis

• Experience with sourcing, benchmarking activities, competitive analysis and market research

• In process of obtaining Certified Supply Chain Professional (CSCP) designation

• Familiarity with supplier selection and performance management practices

• Familiarity with insurance industry practices

• Exposure to Lean and Six Sigma methodology

• Experience with identifying and analyzing key performance indicators

• Supply chain, procurement or vendor management experience

• Strong contract and relationship management skills, with industry knowledge of best practices for sourcing and contracting

• Proficiency in Excel, PowerPoint, Tableau, SAP Ariba and/or other enterprise resources planning systems.

• Negotiation and reasoning skills, with an ability to support and explain reasons for decisions and recommendations

• Organizational and time management skills to handle diverse duties efficiently within a fast-paced, changing environment.

• Must have Protected B Reliability Status

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide

What's in it for you?

• The opportunity to move along a variety of career paths with amazing networking potential

• Flexible Benefits from the day you join to meet the needs of you and your family

• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential

• We’re honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work® Canada

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

*LI-MS

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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