Practice Lead I, Quality Engineering-DaaS Platform

Work Location:

Hours:

Line of Business:

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Employee/Team

• Drive practice OKRs (objectives and key results), productivity improvements, automation standards, CI/CD and DEVOPS capabilities and make delivery simpler, faster, better
• Build trust and partnership among stakeholders, present achievements/wins, monthly showcases, and run reviews within the QE team
• Implement an automation first approach, shift testing upstream, leverage behavior driven development, reporting and monitoring in Jira/JTMF, and best practices in TD scaled agile
• Accountable to directly lead teams of highly skilled Practitioners in an area of expertise and getting involved in some delivery activities, providing best practices on the application of methods and practices owned within the Journeys and/ or Platforms
• Execute on Practice strategy as it relates to introducing best practices, standard automation frameworks, test methodologies, and processes across the enterprise
• Provide overall team leadership, training, coaching, development, succession, recruitment, and resource management, and ensures on-going performance feedback and assessments occur and development plans exist for each team member
• Build and retain an engaged and diverse team that embraces diversity of thought, creativity, and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done
• Enable a continuous learning culture by proactively seeking, listening to, and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
• Lead your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation
• Accountability to understand the current skills and capabilities within their practice, actively working to close gaps that may exist through additional learning, coaching, and support delivery
• Sustain, identify strong talent, recruit, and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
• Inspire a positive work environment and help champion quality, innovation, and teamwork
• Connect the alignment of colleague's contributions with the TD Shared Commitments

Shareholder

• Adhere to enterprise frameworks or methodologies that relate to quality engineering activities
• Ensure respective programs/ policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
• Collaboratively engage with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects
• Actively seek and support continuous improvement and automation opportunities within the quality engineering practice
• Identify opportunities to deliver efficiencies, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience
• Conduct test assets reviews to ensure adherence to quality, standards compliance, reusability, and ease of maintenance
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exist
• Lead / facilitate and/or implement actions / remediation plans to address any delivery issues
• Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
• Protect the interests of the organization - identify and manage risks, and escalate nonstandard, high-risk activities as necessary
• Recognized as an expert in their field whose focus is to enable a fast and efficient delivery

Breadth & Depth

• Experience with Ingestion, ETL, Extraction, and E2E testing in an Azure platform environment
• Knowledge of test automation frameworks on Java/Python
• Monitor and provide testing statistics and metrics/ KPI (Jira/JTMF/Confluence), implement organization best practices, drive efficiencies, and productivity gains
• Experience with Agile delivery, automation, and monitoring in Jira/JTMF
• Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required
• Recognized as an expert in their field whose focus is on the coaching and training of practitioners
• People leader with knowledge of disciplines and practices in field of expertise
• Expertise and knowledge of specific domain or broad range of TD frameworks, technology, tools, best practices, processes, and procedures, as well as broader organization issue s
• Proven ability in soft skills people management of large teams
• Provide guidance on the work of practitioners as related to the quality of product(s)/work being produced, delivered & speed of delivery / to market
• Facilitate and Foster Practice Community of Interest and use of this practice across the Technology organization
• Contribute to the development of coaching strategies for individuals within their area of expertise
• Provide leadership and guidance to several teams and solves cross department issues
• Participate in the development of business and practice strategies
• Expert collaborator and is known for bringing diverse teams together to achieve a common goal

Experience and/or Education

• University or Graduate / post graduate degree in Computer Science or related Engineering discipline; or equivalent practical experience
• Strong academic background (e.g., software engineering, computer science)
• Graduate degree: nice to have
• 7+ years of relevant experience in field of specialization

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

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