Donor Events and Recognition Officer -SHN Foundation

Scarborough Health Network is a leading community teaching health network, consisting of three hospitals and eight satellite sites in Scarborough, one of the most diverse communities in Canada. Our Foundation works with generous donors, volunteers and community members to raise funds for state-of-the-art infrastructure and medical technology to support the hospital’s mission to improve lives through exceptional care.

SHN Foundation is raising the profile of our hospitals through the Love, Scarborough marketing and fundraising campaign. The extraordinary success of Love, Scarborough has helped generate mass awareness, has inspired transformational gifts, and has shown needed attention onto healthcare inequity and gaps in Scarborough. The Foundation has seen tremendous growth all around (staff, events, donations, media coverage, partnership, etc.). It’s an exciting time to join the organization as we continue to build upon this momentum!

Find out more about this compelling campaign by visiting lovescarborough.ca.

Job Description:

Are you an events professional with a passion for keeping donors inspired? Do you have a track record of creating meaningful experiences for donors?

SHN Foundation is seeking an enthusiastic professional to join our team in the new role of Events & Recognition Officer. Reporting to the Director of Stewardship & Donor Engagement, you will support the development of donor recognition opportunities and the production of an array of inspiring in-person, virtual and hybrid events to steward donors.

• Support the planning and execution of all in-person, virtual and hybrid recognition, stewardship and cultivation events such as namings, announcements, ground breakings, grand opening, unveilings, cheque presentations, dinners, and tours.
• Lead event logistics, including the development of event communications collateral, liaise with vendors, event registration, communicating with physicians and event speakers, set up and tear-down of events, event execution and post-event follow-up.
• Work with the Manager, Stewardship to ensure all aspects of donor recognition are implemented, including facilitating donor recognition signage installation across the Network, updating the donor walls, liaising with vendors to coordinate the development of mock-ups and shop drawing and tracking all signage in Raiser’s Edge.
• Project management for video projects to thank and celebrate donors; including contributing to creative oversight of the project, scripting, storyboarding, shooting and editing.
• Create special stewardship and recognition touches, including birthday and holiday outreach as well as creative and meaningful gifts.
• Complete administrative responsibilities for event delivery, ensuring that an accurate record of all events is held on the database. Ensure the maintenance of up-to-date donor records and lists, including in the organization’s CRM platform, Raiser’s Edge.
• Strategize and collaborate with the Director, Stewardship & Donor Engagement and Manager, Stewardship to create a portfolio of high profile of recognition, stewardship, and cultivation events (in-person, virtual and hybrid).

• 3-5 years of event experience, preferably in a non-profit, healthcare setting or complex organization.
• Post-secondary education, preferably in fundraising, events or a related field
• Demonstrated experience supporting the planning and execution of philanthropic events.
• Strong organizational skills to determine work priorities and manage multiple projects.
• Sharp attention to detail and ability to review and edit materials (e.g., briefings, event printed materials).
• Exceptional organizational skills and ability to assess and correct processes and procedures.
• Demonstrated tact, diplomacy, and interpersonal skills to liaise with management, staff, donors and volunteers.
• Demonstrated ability to anticipate problems/conflicts and take appropriate actions, to organize and prioritize work.
• Strong ability to plan strategically and see the bigger picture as it relates to stewarding, cultivating, and recognizing major donors and prospects through events.
• Experience with web/graphics/audio/video editing tools is considered an asset.
• Experience with Raiser’s Edge; Constant Contact, database management is an asset; ability to learn new software quickly

• Proficient with MS Office Suite, including complex mail merge operations

• Knowledge of principles and techniques used in major gift and community fundraising
• Ability to work both independently and within a team structure.
• Ability to work independently, rise to new challenges, find creative solutions, and to prioritize competing demands in a fast-paced environment with multiple workflows and competing deadlines.
• Excellent interpersonal skills with a strong sense of diplomacy and demonstrated ability to build strong, collaborative relationships with external and internal stakeholder groups.
• Understanding of current and emerging best practices in stewardship and donor engagement, or equivalent client relationship best practices.

Accommodation and Diversity Statement:
Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.
We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.