Shift Manager, Clinical Services

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.ca

Job Description:

Position Overview:
This position acts as a key resource to nursing and other clinical hospital staff, mainly during non-business hours. The scope of the role involves providing management, administrative and clinical leadership to staff in a supportive, empowering manner while facilitating the effective and efficient use of staff resources, flow of patients and management of incidents or issues as they arise. The incumbent will work collaboratively with the health care team, including physicians, to ensure the efficient and effective delivery of Patient Family Centered Care.

This role is pivotal to support the organization after hours. The Shift Manager provides on-site administrative, clinical and professional support for staff, patients, families and physicians.

Requirements:
• Bachelor’s degree in a clinical-related discipline
• Current member of a regulated health profession
• BCLS program, level II: Basic rescuer certification required
• Minimum 3 years’ management / supervisory experience, in a health care environment.
• Sound knowledge of professional standards and quality assurance guidelines
• Evidence of ability to apply collective agreement and other related legislation provisions in the health care environment.
• Evidence of innovative leadership and critical thinking skills with proven ability to foster a collaborative team approach to decision making.
• Excellent interpersonal skills in negotiation, conflict resolution and consensus building.
• Ability to relate effectively with front-line staff, management, physicians, patients and families.
• Excellent verbal and written communication skills.
• Strong computer literacy.
• Available for evening and weekend shifts, with the ability to travel between sites.

Accommodation and Diversity Statement:
Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.
We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.