Unit Clerk II

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.ca

Job Description:

Position Overview:
The Unit Clerk II is responsible for patient registration, reception, transcribing Doctors' orders, booking tests, maintaining supplies, replacing sick time calls and other related duties as assigned. Hours of work are days, evenings, nights and weekends as scheduled.

Requirements:
• Secondary School diploma or equivalent combination of education and experience
• Minimum 1 year experience in general office or health care environment
• Ability to process physician orders
• Must have knowledge of medical terminology
• Experience in filing (testing will be administered)
• Demonstrated strong knowledge of medical terminology and the ability to transcribe Doctor’s orders
• Strong keyboarding and PC skills including demonstrated knowledge of Microsoft word, excel and powerpoint applications
• Evidence of sound organizational and prioritization skills with the ability to work well in stressful situations
• Excellent interpersonal, communication, documentation skills with the ability to work well with patients, families, all levels of staff and the community
• Demonstrates an understanding of and commitment to SHN's comprehensive safety programs and practices including staff safety, patient safety, environmental safety and participates in regular in-service education in this area
• Demonstrates a commitment to customer service when dealing with patients, colleagues, volunteers and other members of the community and public
•Demonstrates values consistent with SHN’s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation.
•Demonstrates an understanding of and commitment to SHN's comprehensive safety programs and practices including staff safety, patient safety, and environmental safety and participates in regular in-service education in this area.
•Strong work ethic and commitment is required
•Demonstrated high standards of work outputs
•Highly punctual
•Demonstrated professionalism and reliability

Asset:
•Experience and familiarity with Clinical Information System (Epic)

Accommodation and Diversity Statement:
Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.
We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

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