Systems Analyst, SAP ERP Services

Systems Analyst, SAP ERP Services

(TCDSB is currently reviewing position titles, they are subject to change)

Vision

The Toronto Catholic District School Board (TCDSB) is proud to be a significant part of the fabric of publicly funded Catholic education in the province of Ontario. We serve approximately 84,000 students in nearly 200 Catholic schools in the City of Toronto and represent close to 475,000 Catholic school supporters.

At the TCDSB, we grow in knowledge, with justice and hope. The TCDSB is an inclusive Catholic learning community that nurtures faith development and academic excellence through the love of God, neighbor, and self.

We fully engage students in learning that supports their academic, spiritual, socio-emotional, and physical growth and development. At TCDSB, we have a long and distinguished history of providing excellence in Catholic education for the Toronto community.

The Ontario Catholic School Graduate Expectations our Catholic values, and the Board's Pastoral Plans are foundational to our exemplary approach to teaching and learning in the 21st Century.

With a staff of 14,000, the TCDSB is a dynamic school board and is seeking full-time Systems Analyst, SAP ERP Services within the ICT department.

All interested applicants are welcome to apply, we are an inclusive employer.

Key Accountabilities

Reporting to and under the direction of the Coordinator, Enterprise Applications, the primary function of this position to effectively administer and implement the Board's SAP ERP and related solutions.

• Administrating all aspects of SAP Basis Administrator job functions which include system installation, system/client copies, upgrades and application patches, transport software change management, as well as access via Single Sign-On and certificates
• Supporting and maintaining the SAP system landscape including development, test, staging and production environments, as well as high availability system design and system sizing and load testing
• Monitoring and maintaining system and application health (i.e., system logs, events, and alerts), reviewing and assessing risk, and responding accordingly
• Carrying out activities including Solution Manager configuration, maintaining System Landscape Directory, and configuring alerts
• Facilitating software change requests to meet business process change requirements in conjunction with various departments
• Monitoring and responding to application cyber security issues, including assessing risk, reporting, and applying patches and updates
• Researching issues, diagnosing, providing recommendations, and implementing acceptable solutions
• Regularly reviewing system for resource and capacity planning
• Monitoring and responding to tickets escalated from the ICT Service Desk
• Meeting with the Coordinator, Enterprise Applications to set and monitor goals and review status on projects and tasks
• Responding to major issues and critical incidents including system outages and security
• Available after-hours as needed to carry out changes as well as for emergency response to mission critical and major incidents
• Maintaining documentation on system design, architecture, security, processes, and procedures
• Understanding of business processes leveraging SAP modules
• Early recognition of potential problems, communicating and acting to mitigate risks
• Perform other duties as assigned

Requirements

• Degree or diploma in computer science, information technology, management information systems, computer engineering, or related discipline, or an equivalent combination of education and experience
• Minimum of two (2) years of experience in SAP Basis administration with SAP ERP Central Component (SAP ECC), Solution Manager and SAP Enterprise Portal systems
• Strong knowledge and experience with SAP Basis administration, related business processes and operational support of ERP systems in large enterprise environments
• Experience with Microsoft Windows Server and SQL Server
• Experience with planning and carrying out product updates and upgrades, as well as performing security reviews and carrying out security updates and improvements
• Demonstrated ability of analyzing complex problems and proposing effective solutions
• Excellent communication skills both written and verbal, as well as demonstrated ability to effectively communicate with various stakeholders in both technical and non-technical terms
• Ability to self-organize, time management, and prioritize work assignments and tasks with a keen attention to detail
• Experience with SAP S/4HANA and SAP training and/or certification would be an asset
• Self-motivated, able to work independently as well as with teams, staying organized, managing time effectively, and results oriented
• Availability to work outside core office hours, as required

This is a non-union Level 9 position with a salary range of $85,621- $102,747 along with comprehensive benefits including pension plan, vacation, and professional development opportunities.

Who We Are

Our mission at TCDSB is to inspire learning - in every way - and support our students and employees.

Employees who work in our corporate setting are passionate and have a strong belief in our mission and making TCDSB a leader in public education. We are:

• Committed to Equity, Diversity, and Inclusion
• Accountable
• Relationship builders
• Adaptable
• People developers - we engage, coach, and develop
• Continuous improvers and innovators; and
• Team oriented

We know and believe that diverse and inclusive teams empower us to make better decisions and inspire continuous improvement so that we can better serve our students, communities, and employees.

As an equal opportunity employer, we welcome applications from individuals who would contribute to the further diversification of our staff, including but not limited to, those who are Indigenous, Black, 2SLGBTQ+, and racialized. You are invited to voluntarily indicate if you identify as such a person. This information will be kept confidential.

The TCDSB is committed to providing barrier-free and accessible employment practices in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require code-protected accommodation through any stage of the recruitment process, please let us know when contacted. We will work with you to meet your needs.

Disability-related accommodation during the application process is available upon request. Learn more about the TCDSB Fair Hiring Policies and Accommodation Process. .

Our hybrid work model balances working from home and meaningful in-person interaction at our Catholic Education Centre located at 80 Sheppard Ave, E, Toronto, ON.

All interested applicants are asked to apply online no later than March 27, 2025 via Apply To Education.

We thank all prospective applicants for showing interest in this position; only those selected for an interview will be contacted.

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