Manager of Quality Department

NOTE : Applicants must attach a resume to their application.       

JOB SUMMARY:

Reporting to the Assistant Director of Integrated Quality Management, the Manager of the Integrated Quality Management Office manages all Quality Department activities. They are responsible for providing integrated quality management support to learning client programs, as well as to clinical and non-clinical services. The manager contributes to the development of a just culture of continuous improvement and patient safety and supports the organization in delivering person-centered care and services. They apply the integrated quality management framework and exercise functional authority over organizational performance consultants – Quality. The manager also supports the organization in achieving and maintaining its accredited status with Accreditation Canada. Additionally, they oversee the development of dashboards related to the quality of care and patient safety and data analysis expertise. From a more cross-sectoral perspective, the manager ensures the coordination of competency development and education activities, and manages the staff and clerical activities of the Patient Safety, Quality and Patient Experience Departments as well as the Patient and Family Partnership Office.

REQUIREMENTS:  

• Bachelor’s degree in a health-related discipline or any other combination of experience and training deemed relevant;
• Certificate in health care quality management or patient safety (asset);
• Master’s in health service administration or management (asset);
• Ten years’ varied experience in the health field;
• Five years’ progressive management or supervisory experience;
• Critical thinking and good judgment;
• Good analytical and problem-solving skills for complex issues;
• Strong management skills;
• Leadership, ability to bring people together to achieve a common objective, and ability to manage change;
• Good oral and written communication skills and proficiency in both official languages;
• Knowledge of Microsoft 365;
• Ability to work independently and as a team member;
• Physical ability to perform assigned duties;
• Good previous work history (performance and attendance);
• Adherence to professional ethics principles, to the Network management philosophy and organizational values;
• Compliance with the rules of confidentiality established by the Vitalité Health Network. 

•  The above requirements may be verified through oral, written or practical tests during the selection process.
• Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
• The employer reserves the right to shorten or extend temporary assignments for operational reasons.
• We thank all applicants. However, only those selected for an interview will be contacted.