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Application Support Analyst 2

Winnipeg, MB
  • Number of positions available : 1

  • To be discussed
  • Permanent job

  • Starting date : 1 position to fill as soon as possible

Requisition ID: 378143

Position Number: 20038340

Posting End Date: April 11, 2025

City: Winnipeg

Employer: Shared Health

Site: Shared Health - Digital Health Air Canada

Department / Unit: Clinical Digital - Virtual Care 2

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: 04/22/2025

FTE: 1.00

Anticipated Shift: Days;Standby coverage as required

Work Arrangement: Hybrid

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the general direction of the Manager, Solution Support, the Application Support Analyst II will be responsible for and play a technical expertise role in the support of various solutions of varying complexities.

Experience
  • 3+ years related technical experience within an application support environment, including:
    • Intermediate knowledge of the assigned applications, with a focus on SAP SuccessFactors Recruiting and Onboarding is ideal.
    • Ability to work with web-based applications and have a familiarity with web-browsers.
    • Good understanding of ITIL Incident, Problem, and Change Management processes.
Education (Degree/Diploma/Certificate)
  • A post-secondary degree/diploma in Computer Science, Systems Engineering or related field.
  • An equivalent combination of relevant training and experience may be considered.
Certification/Licensure/Registration
  • Requires a vehicle and valid driver’s license.
Qualifications and Skills
  • Demonstrated leadership capabilities at the staff level. Shared Health has adopted the LEADS in a Caring Environment framework.
  • SAP SuccessFactors Expert (SFX) Accreditation or complete within six months of hire.
Physical Requirements
  • Overtime and on-call services.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.


Requirements

Level of education

undetermined

Work experience (years)

undetermined

Written languages

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Spoken languages

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