Patient Registration Clerk

Receives patients who are being registered to an inpatient or outpatient program. Obtains all required documentation to pre-admit, register and assign beds to a patient according to Departmental and Hospital policies and procedures. Updates the ADT system by entering transfers, discharges and other edit information. Clerical duties include answering the telephones, responding to patient and visitor inquiries, and faxing information to internal and external sources as defined by policy. Other responsibilities include assigning beds, picking up and delivering charts, providing coverage for Communications Clerk, sending chart request information to Health Records on days and evenings and pulling charts from Health Records as required.

• Experience as a ward clerk, Unit Assistant, Secretary or Receptionist in a clinical area is deemed to meet the definition of related.

• Grade 12 education.
• Successful completion of a Medical Office Assistant Program from a recognized College, Unit Clerk.
• Certificate program, or the first year of a recognized Health Information Management Professional program required; OR successful completion of a recognized medical terminology course, PLUS one year related office experience preferably in a Medical Record or Patient Registration Department, required.

Not Applicable

• Working knowledge of patient data systems such as EPR (Electronic Patient Record) and ADT (Admission, Discharge, Transfer) System preferred.
• Keyboarding speed of 45 wpm.
• Ability to cope in stressful situations and ability to cope with the fluctuating work load.
• Demonstrated effective verbal and written communication in the English language required.
• Ability to work with minimal supervision.
• Ability to function as an effective member of an interdisciplinary team, including collaboration, team work and good communication skills.

Not Applicable