Description
We're seeking a dynamic Senior Product Manager to lead the evolution and lifecycle of our Internet Services portfolio, with a primary focus on 5G Wireless Home Internet and Fibre to the Home technologies. In this critical role, you'll be responsible for developing and executing a compelling product roadmap that drives our mission to expand high-speed internet access across rural and lesser-served parts of Canada. Reporting to the Vice President of Product & Pricing, you'll play a pivotal role in shaping our company's future as a leading facilities-based Fibre and 5G provider.
Key responsibilities include:• Develop and manage our 5G Wireless Home Internet and Fibre to the Home products product specifications and service definition
• Lead initiatives to prioritize and accelerate the deployment of 5G infrastructure and expand Fibre coverage
• Drive proactive management of new household availability for 5G and Fibre services, working with Network teams to ensure timely delivery of new product in areas that will drive customer growth
• Ensure newly available 5G coverage and Fibre-connected areas are effectively communicated to sales and marketing teams
• Create and maintain a comprehensive, forward-thinking product roadmap for our access products, with a strong emphasis on 5G and Fibre technologies
• Align the roadmap with company goals, market demands, and technological advancements to ensure differentiation and consumer preference
• Regularly present to build awareness and support of the roadmap among senior leadership, network, finance and marketing teams
• Define product requirements and service specifications for new 5G and Fibre, Wi-Fi router and mesh/pod devices
• Work with Supply Chain and Network teams to ensure visibility to sales and marketing demand requirements
• Represent product management throughout the development and deployment phases of new hardware
• Manage the transition from Satellite and LTE-based Internet to 5G and Fibre services, ensuring existing customers have ample time to upgrade to upgraded Internet service and working with operational teams to ultimately decommission legacy network resources
• B.A. in Business, Commerce or Marketing
• Understanding of Canadian Internet and the telecommunications market
• Strong experience and skillset with customer lifecycle mapping and its application
• Expert-level Excel; high capability in PowerPoint; comfortable in Word, PowerBI
• Excellent communication skills with the ability to articulate a compelling vision supported by strong leadership and motivational skills
• Strong presentation skills and a demonstrated ability in effective influencing and communications
• Proven project management skills; including budgeting and planning
• Proven leadership skills to effectively motivate cross-functional departments to achieve high levels of success and productiveness
• Demonstrated ability to create a winning culture and influencing the organization
• Ability to balance the strategic requirements of the role with readiness to action day-to-day transactional requirements as needed
• Understanding of Canadian Internet and the telecommunications market
• Demonstrated know-how in business and product profitability modeling
• Strong skill and senior experience with customer lifecycle mapping and its application
As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.
Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.
Company Overview:Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.
