Bilingual Specialist, Resource Management

BDO is seeking a Bilingual Resource Management Specialist to join our Resource Management team. The individual will play a pivotal role in the operational efficiency of the organization, focusing on the strategic allocation of resources to maximize productivity and meet project demands. This role involves meticulous planning, coordination, and relationship-building to ensure optimal staffing for projects, while also providing opportunities for professional development within the team.

Responsibilities will include:

• Utilize resource management software and tools to schedule, manage and track resources, focusing on workforce planning and the resolution of scheduling conflicts.

• Collaborate with stakeholders across service lines and regions to understand resource requirements and constraints.

• Support the Resource Manager in the development and implementation of policies, procedures, and guidelines related to resource management to ensure compliance and consistency across the organization.

• Support Regional Resource Manager with ad hoc tasks as well as assist with developing and implementing strategies for human capital deployment based on organizational priorities and objectives in a team building and collaborative work environment.

• Enhance project engagements by optimizing resource allocation to improve overall utilization hours and rates.

• Assess staff skillsets and preferences to align personnel with client engagements that offer both client satisfaction and employee growth opportunities.

• Identify opportunities and implement creative strategies to streamline processes and improve efficiency in resource allocation and utilization.

• Forge and maintain strong relationships with management teams, understanding their priorities and adapting to ongoing changes. \

• Liaise with external offices to procure specialized resources as needed.

• Develop and deliver robust reporting on staff utilization, utilizing our internal database and advanced Microsoft Excel techniques, while ensuring data accuracy and integrity

• Collaborate with project managers and department heads to assess resource requirements for upcoming projects and initiatives, monitor project timelines and resource utilization to ensure deadlines are met.

• Train staff on new processes and procedures and foster cross-departmental workflow integration.

How do we define success for your role?

• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration.

• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.

• You identify, recommend, and are focused on effective service delivery to your clients.

• You share in an inclusive and engaging work environment that develops, retains & attracts talent.

• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.

• You grow your expertise through learning and professional development.

Your experience and education

• Bachelor’s degree in Business, Operations, HR, Finance OR equivalent relevant experience.

• At least 2 years of experience in resource management, inventory control, procurement or related roles.

• Experience in coordinating the allocation of resources within a complex organizational structure, preferably in similar industry or sector.

• Highly organized, proactive, and able to work in a fast-paced, dynamic environment.

• Proficiency in resource management tools and software.

• Strong analytical and problem-solving skills.

• Ability to be flexible and adaptable, with strong time management and negotiation skills.

• Excellent communication and interpersonal abilities.

• Ability to proactively identify potential problems and develop solutions to ensure smooth operations and continuous improvement.

• Advanced knowledge of industry regulations.

• Ability to build strong relationships and handle interpersonal dynamics.

• Bilingualism (French and English), Written and Spoken, due to frequent communications and interactions by email and phone with English-speaking clients in Quebec and outside of Quebec, proficiency in spoken and written English is required for this position.