Senior Manager Program Evaluation & Performance Measurement, PSP

CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

Under the direction of the Director of Strategy and Business Management, Personnel Support Programs, you get to support divisional strategic initiatives. More specifically, you will study and understand the strategic direction of CFMWS, and lead, develop, implement and evaluate the performance measurement framework for PSP to ensure alignment and integration with the CFMWS Strategic Plan and Performance Measurement Framework.

You will support the development of PSP Annual Operational Plans ensuring alignment with the Organization’s enterprise planning. You also collaborate with PSP Leadership by tracking PSP activities, building and maintaining dashboards, conducting and overseeing research, conducting qualitative/quantitative analysis and providing recommendations accordingly. You will have the opportunity to use your advanced data management and analytics skills, including through PowerBI, to support divisional performance measurement efforts. You will leverage data to inform future priority efforts that positively impact the health and well-being of the Canadian Armed Forces and military community.

Education, Certifications and Licenses

Bachelor’s degree in Performance Measurement, Business Administration, or a related field, AND several years of experience in performance measurement, reporting and program planning

Experience

In designing, developing and implementing performance measurement frameworks
In synthesizing qualitative and quantitative findings, drawing conclusions on practice and policy implications
In the analysis of data
In developing, monitoring, adjusting, and evaluating performance measurement
In developing, producing, and presenting performance measurement materials and reports
In data governance and quality assurance
In providing advice, support and solutions at the strategic level
In project management
In strategic and operational planning
In researching, developing, drafting, and implementing policies and procedures
In budget administration

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

English or French Essential

Bilingual an asset

Reading: Advanced

Writing: Functional

Oral: Advanced

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

Perks: Discounts through CF One Member Appreciation.

This is a remote position. The employee must reside and work from anywhere within Canada. In accordance with the CFMWS Flexible Work Options Policy, by presenting your candidacy for this role, you confirm that you meet this criteria.

Conditions of Employment:

Travel may be required

Hours of work 37.5 hours per week, 5 days per week

Relocation:

Relocation benefits will not be provided.

December 2024 (flexible)

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.