Manager, Business Services, Systems and Scheduling, Customer Service Operations

About this opportunity:

The Husky Midstream, Manager, Business Services, Systems and Scheduling, Customer Service Operations is part of a participative leadership team where the individual is responsible for leading, managing and promoting the growth of a team of direct and indirect reports and aligning with the business’ strategic plan. The role is responsible for the management of customer service business systems, operational projects in provisioning commercial services and for the execution of scheduling movements and inventories of heavy crude oil, diluent and synthetics on the HMGP Systems.

What you’ll do:

• Management of CSOS performance for business services, governance and development of business systems, associated processes, annual roadmap and budgets

• Ensure day to day operations and scheduling are performed in a comprehensive and detailed manner

• Consult and inform (RACI) across lines of business and associated management reporting

• Manage supply and delivery across diverse assets, i.e. the Lloydminster Refinery, Upgrader, Connected Carriers and Trunklines

• Working Leader ensuring day to day operations / scheduling are performed in a comprehensive / thorough manner

• Manage and/or participate in restriction, curtailment or apportionment activities (gathering systems and terminals)

• Participate, prepare and absorb new and/or changes to business, roll out concepts, scope and transition to in-service

• Investigation and diagnostics, resolve issues and assess partner readiness

• Develop training strategies, plan and design training materials; direct training for business users

• Responsible for existing and new systems, requests and prioritization with business, IS in-house development/support team and internal/external parties

• Owner of system change control/management, audit processes and point of contact for application related opportunities, issues and partner concerns

Who you are:

Our ideal candidate will have the following minimum requirements:

• Legally authorized to work in Canada

• Minimum 12+ years of confirmed experience with a broad knowledge of pipeline systems operations and inventory management expertise

• A Bachelor's Degree in Commerce, Business or Computer Science an asset

• Proven experience of contributing to the success of a range of small to medium initiatives with escalating levels of complexity and business criticality

• Value Management, Ability to conduct value assessments (costs/benefits/risks)

• Business Analysis Professional or Systems Analyst Professional Certification considered an asset

• Operational Research in the areas of quantitative modelling, optimization, computer modelling, systems thinking relating to energy and software development and/or advanced mathematical skills considered an asset

We acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.

Note: The application deadline for this position is 11:59 PM MT May 12th, 2025.

Internal candidates that are currently in a lower grade will be assessed based on their sustained job performance, how they demonstrate the expected organizational competency behaviors and values and in discussions with their current leader prior to resolving next steps.

Cenovus was ranked one of Canada’s Best Employers in 2025. We’re committed to being an employer of choice in our industry by offering a competitive total rewards package and employee programs and rewarding career development opportunities. Learn more.

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If you require accessibility assistance to complete the on-line application or otherwise apply for an open position with Cenovus, its subsidiaries and affiliates, please email careeropportunities@cenovus.com.

Who we are:

We’re an integrated energy company headquartered in Calgary with oil and natural gas production operations in Canada and the Asia Pacific region, and upgrading, refining and marketing operations in Canada and the United States. We’re committed to maximizing value by sustainably developing our assets in a safe, innovative and cost efficient manner, integrating environmental, social and governance considerations into our business plans.

About Husky Midstream (HMGP):

Husky Midstream owns and operates approximately 2,200 kilometers of pipeline in the Lloydminster region, 5.9 million barrels of oil storage capacity at Hardisty, Alberta and Lloydminster, Alberta, and other ancillary infrastructure assets. It is responsible for blending Western Canadian Select, the benchmark for heavy Canadian crude oil.

Partnership Structure:
The Company is owned by CK Infrastructure Holdings Limited (CKI) (16.25%), Power Assets Holdings Limited (48.75%) and Cenovus Energy Inc. (35%). Cenovus is the operator. CKI and Power Assets are global infrastructure companies trading on the Hong Kong Stock Exchange. For more information, visit huskymidstream.com.

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For more information, please visit Cenovus.com

At Cenovus, we embrace diversity of thought, experience and backgrounds to help us make better business decisions, address our challenges, seize opportunities and unlock innovative solutions. We’re committed to building a diverse, equitable and inclusive workplace where people feel respected, valued and engaged. We strive for a collaborative, physically and psychologically safe environment where you can be yourself, feel a sense of belonging and thrive. For more information, including details on our inclusion and diversity targets and networks, visit Cenovus.com.

The requirements of this posting may be modified to support business needs. Title and compensation administration will be based on the skills and capabilities of the successful incumbent.

Interested in this opportunity? Click the Apply link.

If you are a CURRENT EMPLOYEE please apply by going to our Internal Career Site