Clinical Operations Coordination Leader - Nursing Resource Unit-camh

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system - a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca.

To view our Land Acknowledgment, please click here.

The Nursing Resource Unit (NRU) at CAMH is an internal staffing team comprised of Registered Nurses, Registered Practical Nurses, and Program Assistants, who deliver exceptional client care across all inpatient units at CAMH, in the event of strategically planned and unplanned staff absences.

The NRU is seeking a full-time, temporary (until March 2026) Clinical Operations Coordination Leader (COCL), who will report to the NRU Manager and support the day-to-day operations of the NRU.

Working closely with the NRU Manager, the COCL will assist with the recruitment, onboarding, and orientation of new staff. They will also provide leadership, feedback, and coaching to staff; support staff compliance with CAMH policies and procedures; and follow up on complaints and incident reports.

In collaboration with the Nurse Educator(s), the COCL will identify and develop educational requirements and transitional supports for staff, as well as support the implementation of evidence-based practices and roll-out of corporate and quality improvement initiatives.

The COCL will also be responsible for the day-to-day supervision of a team of NRU Information Specialists and maintain an effective staffing and scheduling process, to ensure that inpatient units and the Emergency Department are appropriately staffed to provide safe, optimal patient care. In support of this work, they will track NRU metrics and utilization and effectively analyze and interpret the data; generate reports; and monitor operating costs, budgets, and resources.

This position is located at Queen Street and requires the candidate to work flexible hours, which may include weekends and evenings.

The successful candidate will possess a Bachelor's degree in nursing, psychology, social work, healthcare administration, or a related field. If in a regulated health care discipline, the candidate must show proof of registration and be a member in good standing within their respective College. They will have 2-3 years of relevant experience in a hospital setting; previous supervisory/management experience is required.

Additional requirements include:

Please Note: This full-time, temporary (until March 2026) position is NOT part of any bargaining unit.

Salary Range: Competitive salary and benefits package.