Program Officer - 9-8-8: Suicide Crisis Helpline, Virtual Mental Health, and Outreach-camh

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system - a world where Mental Health is Health.

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On November 30, 2024, 9-8-8 was launched in Canada as a new national three-digit number for suicide prevention and emotional distress. In 2022, CAMH was announced as the lead for the coordination and administration of 9-8-8, and has acted in this capacity to lead and coordinate the implementation of 9-8-8 and manage the operations and post-launch activities. As of November 2023, this ground-breaking new service is available 24/7/365, in English and French, and accessible to everyone from coast to coast to coast. CAMH is working closely with the federal government and key partners from different groups and communities, provinces, territories and building on our work on Talk Suicide Canada, to deliver this high quality, evidence-based, equitable suicide prevention service to Canada.

The 9-8-8 program is seeking a full-time (4-month) Program Officer. The Program Officer will report to the Manager, 9-8-8 Research and Evaluation. They will primarily support administration for the Chief Medical Officer of 9-8-8, while also providing planning and implementation support to a variety of evaluation and research projects within the Service. Although the focus will be on 9-8-8, they may be asked to support projects in the larger research and evaluation portfolio, including HeART Lab and other psychiatry outreach projects. Tasks for this role include, but are not limited to:

Supporting a variety of evaluation, research, and community engagement projects as required:

The successful candidate will have an undergraduate degree in psychology, public health, healthcare administration, social sciences, or a related discipline, combined with at least 1 year experience of general research or research administration working, and 3 years of work experience in a customer service role, or an administrative role in a public sector setting preferably in a healthcare or research environment.

You will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. This position is located at the Queen Street Site, with some opportunities for hybrid remote work.

Salary range: Competitive salary and benefits package.