IT Administration Supervisor

Posting End Date:

Employee Type:

As the Supervisor of the Digital Workplace - Collaboration Team, your primary role will be to oversee and manage the team of IT professionals.

What you will do:

Primary Accountabilities:

• Set strategic direction and vision for Collaboration applications & new technologies in this space.

• Ownership of roadmap creation and deployment execution of the latest Microsoft technologies (like Co-Pilot)

• Provide leadership, direction, development and employee supervision for Collaboration applications (including succession planning and people development strategy).

• Define performance metrics and monitor performance against the strategy and revise/update strategies as appropriate.

Core Competencies and Professional Qualities:

• Empower team members to make innovative contributions and embrace new ideas.

• Proactively initiate, develop, and maintain effective working relationships with peers and peer groups.

Strategic Planning

• Develop and implement IT strategies and strategic direction to provide superior business support to the enterprise for all productivity tools.

Operational Oversight and Guidance:

• Provide operational oversight of IT projects and work requests for Collaboration applications.

• Manage the lifecycle of the client facing IT Infrastructure.

Business Unit Support and Relationship Building:

• Manage customers’ needs through timely and efficient completion of day to day and project deliverables.

• Respond to escalations by meeting with vendors, customers, and direct reports on problem diagnosis and resolutions.

Budget Management (Planning, Reviews, Reporting):

• Assist management in the budgeting process through salary planning, calculating monthly variances, and providing input for new operating and capital projects.

Who you are:

• College or University degree in Computer Science or Management Information Systems or equivalent.

• You have minimum 7 years of progressively responsible experience in an IT strategic business environment.

• You have minimum7 years of leading a team to deliver support for critical applications.

• Strong IT background, specifically around Information and Productivity suites.

• Well-developed expertise in systems architecture, business planning, process analysis, systems analysis, technical analysis, project management, systems implementation, and operations

• Previous experience leading teams and providing supervision.

• Experience maintaining vendor relationships and reviewing/procuring vendor contracts.

• Previous management experience in the development and implementation of IT Service Management functions.

• IT-related certifications a plus - examples include Microsoft, Cisco and related certifications.

Enbridge Flex-Work Program

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #joinourteam #LI-Hybrid

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com