Director, Group Compliance

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the Assistant Vice-President, Canada Compliance, Group, the Director will lead a team of Compliance Managers responsible for providing independent compliance oversight, guidance and support to the Group Benefits (GBB) business for Sun Life Financial Canada.

The incumbent will be familiar with the products and services offered by GB, corresponding operations, regulators and the regulatory environment, and emerging issues impacting the business. The successful candidate will have the ability to work closely with their compliance and business partners to influence compliant outcomes within the organization.

What will you do:

• Developing and leading an effective team to provide compliance oversight, support, and guidance to the business

• Working within an existing RCM program, ensuring the business is aware of existing, new and changing regulatory requirements, and is in compliance

• Working with teams accountable for analytics and testing to ensure appropriate, ongoing compliance verification

• Escalation of compliance matters as appropriate

• Preparation of quarterly compliance memos, and ad hoc reporting;

• Development of KRIs, analysis of trends,

• Prioritizing issues and applying appropriate resources to execute on compliance initiatives and projects

• Active participation on various business groups (such as Risk Committees, Business Practice Review discussions, product development discussions, etc.) to provide compliance advice and support, and to ensure compliant outcomes

• Generally, assisting the Business Unit Compliance Officer (BUCO) in fulfilling the mandate outlined in Sun Life’s Regulatory Compliance Management Operating Guideline, including:

- Promotion of compliance awareness to business unit employees to reduce compliance risk

- Provision of quality reporting on compliance matters

- Contact with regulators with respect to compliance related matters

- Overseeing that compliance risks are identified and managed in the business unit

- Assisting the business unit in establishing processes to provide and document adequate internal controls and monitoring procedures to assess ongoing compliance with compliance requirements and mitigation of compliance risks

What do you need to succeed:

• University degree or equivalent;

• 10+ years relevant industry experience;

• Knowledge of GB products and services, the regulatory environment and emerging issues impacting the business

• Knowledge of Regulatory Compliance Management and experience in working in a 3LOD environment

• Strong Excel and macro writing skills to facilitate analysis of trends and reporting

• Proven experience in developing strong working relationships with business partners and stakeholders and ability to interact with all levels in the organization

• Proven success in working with regulators

• Ability to excel in a rapidly changing environment

• Ability to manage and prioritize multiple accountabilities with minimal direction;

• Ability to influence without direct authority

• Strong facilitation, communication and presentation skills are required

• Strong problem solving skills

• Strong organizational, documentation, project and process management skills.

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Notes/Unique Requirements:

• This role provides a high level of exposure to senior management and opportunities to learn about many areas of the business;

• Deadlines are a challenge due to multiple accountabilities;

• Some travel between Sun Life offices will be required.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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