Director, Operational Risk, Enterprise Asset Management

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Sun Life is seeking a Director, Operational Risk, reporting to AVP, Investment and Operational Risk, Enterprise Asset Management. This position is within the Risk and Compliance, Enterprise Asset Management Team and plays a key role in providing oversight and challenge of the effectiveness and resilience of operational risk practices, processes and initiatives across the General Account and Segregated Account assets of Sun Life.

The Director will be engaged in operational risk programs within enterprise asset management business in Sun Life in both North America and Asia. The Director will interact with colleagues in investment functions managing assets for the Company and for our clients. The Director will also develop close working relationships with the Corporate Operational and Enterprise Risk Management Teams, Sun Life Capital Management Risk and Compliance as well as other professionals across the Company.

What will you do:

Risk Governance

• Provide governance oversight of policies, operating guidelines and practices what set the standard of management of operational risk in Sun Life and Asset Management Business
• Support the effective implementation of changes to operational risk policies and standards (such as Third Party Risk Management Policy, Model Risk Policy, Operational Resilience programs) to ensure compliance with Sun Life Standard as well as regulatory requirements
• Co-ordinate validation of compliance attestations and testing of compliance to risk policies within asset management business

Operational Risk Programs

• Ensure proper identification, measurement and management of operational risks
• Review and challenge Operational Risk Events (‘ORE’) by ensuring root cause analysis is conducted to identify process or control breakdown. Perform trend analysis to derive potential thematic risk reviews to improve control effectiveness
• Support, review and challenge Risk Control Self Assessments (‘RCSA’) produced by Line 1B Risk.
• Partner with Line 1B Risk and Business on critical processes and key controls library documentation as well as develop testing programs
• Review, update and develop Key Risk Indicators (‘KRIs’) against the various operational risks
• Partner with control functions to enhance issue management programs

Risk Reporting

• Support in developing a sound and insightful Line 2 operational risk reporting framework by partnering with Line 1B Risk and Compliance
• Produce reports on Operational Risk Profile and risk presentations for asset management business to senior management

Change Management

• Support Corporate initiatives such OSFI B-10 TPRM and E-21 Operational Risk Management and Resilience and ensure regulatory compliance in the asset management business
• Keep abreast of regulatory updates and developments in North America (such as OSFI, SEC etc.) as well as industry trends such as climate risk
• Support identification of emerging risks related to asset management business by potentially leveraging applications or AI solutions

What do you need to succeed:

• Completion of a Bachelor’s degree or equivalent
• Professional/financial designations preferred (CFA, FRM, CPA, or equivalent)
• Financial services experience (7+ years), with a background in Risk Management and/or Compliance within asset management business
• Familiarity with Archer and/or other GRC reporting tools
• Strong data analytic skills, data analysis and data visualization by leveraging tools such as Tableau or PowerBI or AI applications to produce insightful results and potential automation
• Advanced Microsoft office skills
• Good knowledge of the overall value chains in investment management
• Ability to build strong working relationships across various functional areas, professions, and management levels
• Ability to work effectively with a broad range of stakeholders at all levels and ability to prioritize tasks
• Strong written and verbal communication skills

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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