Manager, HR Operational Risks

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

12 MONTH CONTRACT OPPORTUNITY

Reporting directly to the Director HR Risk and Compliance Management, the Manager, HR Operational Risk, is responsible for managing HR privacy, model, and fraud risk programs within the HR function. The Manager will ensure compliance with relevant regulations and policies, identify, and mitigate potential risks, and provide guidance and advice to HR stakeholders on privacy, model, and fraud risk matters.

What will you do?

• Coordinate and facilitate HR’s risk and compliance management activities by tracking, recording, and reporting on fraud, model and privacy risk events, and remediation efforts

• Contribute to operating guidelines or policies developed for privacy, fraud, and model risk management processes

• Complete risk assessments for HR and support HR Teams in an advisory capacity, or as a subject-matter expert, on risks and controls

• Conduct research and track key program metrics to develop recommendations and guidance for HR Stakeholders as applicable

• Assess, validate, and support testing of applications in accordance with the organizations policies on model/non-models, and advanced analytics risk

• Support HR Teams with activities that will enhance the way that they monitor, identify, and manage risks within their teams (activities may include testing)

• Liaise with HR Teams and Policy owners on topics such as, fraud, model, and privacy risk to ensure HR’s compliance with related policies

• Liaise with Enterprise Privacy and Privacy Officers across the enterprise to ensure alignment with Corporate HR’s approach to privacy statements in formal HR documentation (e.g., Offer Letters, Background Check Notifications)

• Represent HR on Policy Committees to provide professional input and feedback on the direction of Policy requirements, ensuring HR’s interests are considered and appropriate actions are taken

What do you need to succeed?

• An undergraduate degree in related field (e.g., Finance, Business)

• Minimum of 5 years progressive experience in regulatory compliance, operational risk, governance, or other relevant experience in the financial services industry

• Previous experience with risk management and/or internal auditing is considered an asset

• Knowledge of HR operations is considered an asset

• Sound understanding of risk and control frameworks and the elements that must be considered to develop and manage the framework

• This role will oversee the development and implementation of effective controls, processes, and procedures to enhance the HR operational risk framework in addition to coordinating risk management initiatives as it collaborates with leaders and subject mater experts in the first and second lines of defence.

What's in it for you?

• Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives

• Time off giving you the flexibility to focus on the moments that matter

• Flexible Benefits from the day you join to meet the needs of you and your family

• We’re honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work® Canada

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The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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