Switchboard Operator

Position #: V03644

Expected Start Date: June 02, 2025

Union: CUPE

Facility: Pasqua Hospital

City/Town: Regina

Department: Registration and Information Services

Type: Full-time regular

FTE: 1

Shift Information:  Days, Evenings, Weekends, Stats

Hours of Work: 12 shifts of 11.78 hours per 4 weeks

Relief: No

Float: No

Field Hours: No

Salary or Pay Band: Pay Band 9 $21.380 to $22.890 (3 step range)

Travel Required: No

Job Description: Operates switchboard, directs calls and provides information.

Human Resources Exemption: No

Experience

• One (1) year experience in a telecommunications environment

Education

• Grade 12

Competencies

• Intermediate - Computer skills
• Interpersonal skills
• Communication skills
• Basic - Keyboarding skills
• Problem solving skills

Knowledge and Abilities

• Ability to multitask
• Ability to work independently

Other Information

• Switchboard Operators are required to work independently with minimal to no supervision, following set processes as laid out by the Saskatchewan Health Authority and        the Department.  
• This responsible position requires Switchboard staff to respond to various CODES and urgent calls in a efficient and safe manner.
• A high degree of accuracy is required. 
• Official Description at: //www.working-for-health.ca/supportjobevaluation
• Basic medical terminology, where required by the job