Change and Adoption Manager, Digital Workplace

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Digital Workplace team is looking for a Manager, Change and Adoption for digital workplace solutions. The Digital Workplace team operates in support of the overall firm needs providing Digital Workplace solutions that prioritize productivity, collaboration, knowledge management, change management, user experience. These solutions seek to enable KPMG employees with productive technology and knowledge solutions driving value for KPMG and our clients.

• Design and lead business needs discovery and solution workshops
• Conceptualize and propose solutions tailored to business needs and challenges
• Collaborate with engagement teams and other business units to optimize the use of applications for achieving the desired outcomes
• Supercharge collaboration, productivity, and technical capabilities by providing appropriate solutions based on business need
• Identify and assess end user impact based on technology driven changes and develop appropriate change management plans

• Diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology or related field
• 5+ years of experience in adoption and change management consulting, professional services, or related roles.
• Relevant certifications in change management (e.g., Prosci) are a plus.
• Hands-on experience in change management, training and communication preferably within a digital workplace or technology-driven environment.
• Strong understanding of change management principles
• Expertise in Microsoft productivity tools
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Demonstrated ability to design and deliver effective training programs and materials.
• Strong analytical and problem-solving skills, with the ability to assess and address user needs and concerns

This position requires written and oral fluency in English. The successful candidate will be required to support or collaborate with English-speaking colleagues or stakeholders nationally in our English speaking provinces while at KPMG.

KPMG BC Region Pay Range Information   

The expected base salary range for this position is $86,000 to $128,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. 

Providing you with the support you need to be at your best

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have the opportunity to request an adjustment or accommodation at any point throughout the recruitment process. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.