Assistant Vice President, GFT Risk and Audit Systems

The opportunity

The AVP will shape IT strategy and vision for GF Financial Risk Management, GF Audit, and related units. In charge of developing and implementing global technology strategies. Serves as the primary point of contact for technology services. Lead and manage Technology application integrations and business solution delivery, coordinate infrastructure projects, ensure clear communication, and govern projects. Lead Technology Operations to ensure system solutions meet business and functional SLA’s. Support information risk management and data protection programs, monitoring security effectiveness and supporting collaborators and senior leaders with management analytics & automation. Manage vendor relationships and performance of service accountabilities.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

Responsibilities:

Individual Accountabilities:

• Direct the function with thought leadership, develops and provides authoritative advice related to new and innovative solutions

• Develop a service oriented team and culture across GFT

• Contribute to meeting business goals

• Operate within budget targets

• Oversee all IS roles, services, budgets and savings within GFT

• Implement IS vision and operating model within GFT

• Manage the delivery of services to associated SLAs that enable the achievement of GF business unit goals globally

• Manage the relative technology spend ratio between Build and Run

• Support compliance to the Group Functions Information Risk Management posture for GF

• Complete talent strategy and develop IT professionals

Key Shared Accountabilities:

• Bringing to bear technology to optimize efficiencies and standardized business processes.

• Drive continuous improvement (i.e. lower unit costs)

• In conjunction with the Architecture Office, develop appropriate application architecture standards for Global Risk and GF Audit and enforce adherence.

• Timely and efficient deployment of business applications

• Vendor management strategy and execution with BUs and Procurement.

• Active participation and input into appropriate Business Continuity Planning, Disaster Recovery, Information Risk and Security globally for GFT.

• Improve GFT's budget by lowering costs and enhancing efficiencies through process improvements. Plan staffing and develop senior staff in Toronto, Waterloo, India, and Manila.

• With a focus on key vendors, leverage global practices to manage GFT vendor relationships in coordination with Procurement and the Category Owners and Managers.

Qualifications:

• BS/BA or equivalent experience in Computer Science, Computer Information Systems, Business or related field.

• At least 5-7 years of increasing responsibility and experience in managing systems initiatives for financial or product risk business partners and/or audit business partners

• Effective collaboration with collaborators, customers, partners, and team members at all organization levels

• Experience in defining and implementing Safe Agile Continuous Delivery framework or similar framework to effectively complete project delivery

• Direct experience supporting operational teams and service management to achieve operational SLA’s

• Experience in designing and building domain specific systems with an ability to complete rapid prototyping or proof of concept pilots, using AI or other emerging technologies

• Understanding of key industry control frameworks such as COSO, COBIT, etc.

• Broad knowledge and understanding of systems architecture, infrastructure, security and applications

• Ability to interpret and understand Technology Risk policies and standards

• Strong technical understanding of enterprise computing solutions including cloud hosting, SaaS models and oversight responsibilities

• Demonstrate proactive business judgment and decision-making skills to consistently provide sound and effective business decisions

• Understanding of Internal Audit practices and processes

• Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously

Nice-to-have (what sets you apart)

• Demonstrated ability to aggregate and analyze quantitative and qualitative data

• Creative problem solver

• Highly adaptable and comfortable working in, and through, ambiguity and change.

• Self-starter, results oriented, and highly motivated great teammate who can work both independently and collaboratively

• Strong organizational skills with the ability to manage multiple competing projects and priorities under time pressure without compromising quality

• Demonstrated understanding for the complex and ever-changing regulatory environment

• International exposure and ability to work with a variety of cultures and perspectives

• Strategic problem solver, solves problems beyond daily business operations, develops a clear vision for the business, and takes a long-term view.

• Ability to engage and influence at all levels of the organization. Interacts in ways that gain acceptance and commitment, influence opinion and resolve conflicts.

• Proven senior level leadership and people management capabilities across multiple locations with a demonstrated track record in building high performance teams.

• Proven interpersonal skills: two-way communications skills (oral and written), ability to build relationships, influence others, work with a diverse internal customer base.

• Strong operations efficiency orientation (process, costing, etc.) and ability to effectively manage ongoing operations within budget targets while finding opportunities for ongoing efficiency.

• Strong business insight, understanding of the business.

• Creative, proactive and pragmatic.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture

• We lead with our Values every day and bring them to life together.

• Boundless opportunity

• We create opportunities to learn and grow at every stage of your career.

• Continuous innovation

• We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion

• We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship

• Our aim is to establish a business that benefits all customers and has a positive social and environmental impact.

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

À Manuvie/John Hancock, nous embrassons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir un effectif qui est aussi varié que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent une mesure d’adaptation raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande de mesures d’aménagement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie/John Hancock. Pour demander une mesure d’aménagement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.

Région principale

Semaine de travail comprimée

L’échelle salariale devrait se situer entre

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.