Assistant Facilities Management, Office Support (Temporary Assignment)

The Front Desk Administrator will be responsible for supporting the Camp Services department in the efficient and effective delivery of guest service functions with a focus on greeting guests as they arrive and managing the registration and check out process. They will be the first point of contact for guests and are required to interact with the highest standard of customer service and problem solve any challenges that may arise in the course of their duties.

The Red Chris Mine Camp Services team is currently recruiting for an Office Support person for a 6-month assignment, with the potential to extend.

Position responsibilities include, but are not limited to:

• Welcome and provide advice and assistance to guests in a professional, courteous, and pleasant manner
• Perform functions including but not limited to room allocation/changes, profile updates, occupancy reporting, maintenance locks, and travel changes in our Property Management System (PMS)
• Work closely with facility management business partner to support housekeeping functions by generating daily cleaning reports, advise of any last-minute changes and coordinate room cleaning
• Check guests in with focus on accuracy and manage all room keys and check-in/check-out system
• Perform duties relating to travel and luggage weigh in to assist charter operations and bussing roll call
• Work collaboratively with all departments - especially Travel, Maintenance, Security, and Safety to assist with daily operations
• Complete routine administrative functions and serve as the first point of contact for any inquiries related to site; either in person, through email, or via phone
• Create and maintain spreadsheets related to occupancy forecasting, locker assignment, room allocation, and more.
• Assist with quarterly cleanups and organization of luggage storage rooms, boot rooms and lockers
• Create professional memos, notifications and signage as required, while ensuring the facilities are audited for any outdated communication postings
• Perform daily room and facility audits to ensure compliance with standards and procedures
• Report directly to Lodge team.
• Uphold all Newmont values and actively encourage safe behaviors
• Contribute to the development of a positive working atmosphere.
• Additional duties may be assigned as needed based on operational requirements and the dynamic nature of our environment

Role Qualifications include:

• Minimum of two (2) years experience in guest services or administrative services required
• Prior experience navigating and working with Property Management Systems (PMS)
• Proficient in MS Office Suite (Outlook, Word, Excel); an aptitude for learning new computer systems
• Excellent verbal and written communication skills
• Sustain a high level of accuracy in a fast-paced environment with competing priorities
• Maintain a high level of confidentiality and professionalism
• Self-motivated and able to take initiative; proactively look for ways to add value
• Excellent customer service, organizational, administrative, communication and interpersonal skills
• Able to take direction, follow instructions, multi-task and adapt to changing priorities
• Related experience in mining or an industrial environment would be considered an asset.
• Cross cultural awareness with an understanding of the challenges associated with differences in cultural backgrounds
• A team player who works respectfully and cooperatively with others
• Proven commitment to safety, health, and environmental standards
• Valid Occupational First Aid Certification (OFA) and WHMIS Certification preferred

We are committed to ensuring that our team members are kept healthy and safe. To achieve this, we provide comfortable on-site accommodations, including excellent balanced meals prepared by our culinary team. Team members can expect access to TV, Wi-Fi, an on-site gym and a variety of recreational activities.
All our team members are also rewarded with a host of great benefits, including:

• Travel allowance and arrangements made for transportation to and from site
• Competitive salary commensurate with experience, skills, and qualifications
• Competitive Benefits and Defined Contribution Pension Plan
• Ongoing training with continuous growth and development opportunities

It is important to note that the safety and wellbeing of our team is our top priority. As such, we promote a drug and alcohol-free work environment through the use of mandatory pre-employment drug and alcohol testing.