Senior Banking Change Manager 82063-1

Position Title: Change Manager - Senior

Line of Business: Canadian banking administrative office

Duration: 6 month

Remote/Hybrid: Hybrid // Core day - Wednesdays once a week and every third Friday a month. Can be changed depending on business and program needs

Office Location: 81 Bay 23rd Floor

Work Schedule (hours per week, start time): 37.5 Hours/week, 9-5 Monday to Friday

Job Description:

As the Senior Consultant, People Change Management, you will play a key role in successfully managing and sustaining transformational changes within The Canadian Banking. You will own the People Change Management deliverables for key projects, and ensure objectives are met on time, on budget, and with increased employee adoption. You will also work with Leadership to increase adoption of the new way of working by driving higher utilization and proficiency to ensure a positive employee and client experience and accelerate benefit realization.

Job Responsibilities:

• Leads high level (size, scope, complexity, criticality and impact) or cross-functional change projects, or a major change program, or multiple work streams within a large program.

• Leads production of project charter with business sponsor(s) and stakeholder(s); facilitates shared meaning and commitment to goals.

• Deploys change tools to drive adoption of new behaviors.

• Defines change plan milestones and deliverables and manages assignments to completion. Drives project outcomes and ensures achievement of benefits.

• Develops and facilitates organizational change work including change readiness, input to communication development, input to talent management processes, input to leadership and ownership, learning/training, and change implementation and reinforcement plan.

• Leads production of success measures for adoption and sustainment.

• Ensures timely identification and mitigation of risks and issues.

• Performs quality reviews of projects.

Skills:

• Experience in primary discipline (project management, change management or business analysis) in a consulting environment.

• Excellent communication skills (written, verbal, facilitation and presentation.)

• Excellent technical skills (e.g., Microsoft Project, PowerPoint, Word, Excel, Visio.)

• Experience in a large global consumer-oriented business in the retail industry and/or a multi-channel/multi-brand business.

Education/Experience:

• Required Education: H.S. diploma or equivalent. Preferred: Bachelor's degree in business, management, HR, MIS, operations or related field.

• Formal education or certification in one or more disciplines (project management, change management, business analysis, or business process re-engineering.)

• 5-7 years’ experience.

Must Have Requirement:

• Financial Institution experience

• Proficient with PowerPoint

• 5-7 years of people change management experience

o Developing strategy for people change management

o Tools and methodologies

• Experience working with ADKAR change management model

• Experience completing Change Impact assessments/Leadership Engagement Plans/Tactical Plans supporting ADKAR

• Experience completing end to end People Change Management Strategies and implementation of those strategies

• PROSCI certification

• Experience in presenting in front of senior leadership