Sr. Data Technical Lead specializing in Contact Center optimizations for a financial services client
S.i. Systèmes
Toronto, ON-
Nombre de poste(s) à combler : 1
- Salaire À discuter
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Emploi Contrat
- Publié le 5 mars 2025
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Date d'entrée en fonction : 1 poste à combler dès que possible
Description
Duration: 1 year (possible extension)
Location: Hybrid Toronto
JOB ID: JOB ID: 130225-195435
Our Financial Services Client is in need of a Sr. Data Technical Lead specializing in Contact Center optimizations
The Role
Our Financial Services client is enhancing and optimizing their Contact Center practice including initiatives focused on: data efficiency, Salesforce integration/optimization, and AI tool implementation.
Must Have:
- 2+ years experience as a Technical Lead
- Driving deliverables, leading and mentoring teams
- Microservices architecture
- 7+ years experience as a software engineer Java (Spring Boot) in an agile environment
- REST concepts, XML and JSON data formats
- Test Driven Development (TDD), Unit Testing Frameworks, GIT
- Continuous Delivery, JIRA/Confluence
- 2+ years experience with Contact Centre tech, and major Data optimization initiatives
Nice to Haves:
- Development of cloud native apps
- Experience with "The twelve-factor app" methodology
- Banking or Financial Services experienc
Exigences
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