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Sr. Data Technical Lead specializing in Contact Center optimizations for a financial services client

Toronto, ON
  • Number of positions available : 1

  • To be discussed
  • Contract job

  • Starting date : 1 position to fill as soon as possible

Duration: 1 year (possible extension)

Location: Hybrid Toronto

JOB ID: JOB ID: 130225-195435


Our Financial Services Client is in need of a Sr. Data Technical Lead specializing in Contact Center optimizations


The Role

Our Financial Services client is enhancing and optimizing their Contact Center practice including initiatives focused on: data efficiency, Salesforce integration/optimization, and AI tool implementation.


Must Have:

  • 2+ years experience as a Technical Lead
  • Driving deliverables, leading and mentoring teams
  • Microservices architecture
  • 7+ years experience as a software engineer Java (Spring Boot) in an agile environment
  • REST concepts, XML and JSON data formats
  • Test Driven Development (TDD), Unit Testing Frameworks, GIT
  • Continuous Delivery, JIRA/Confluence
  • 2+ years experience with Contact Centre tech, and major Data optimization initiatives


Nice to Haves:

  • Development of cloud native apps
  • Experience with "The twelve-factor app" methodology
  • Banking or Financial Services experienc
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Requirements

Level of education

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Work experience (years)

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Written languages

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Spoken languages

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