Backend Software Engineer, Banking Technology

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Job Description

Join our Banking Technology Engineering team!

How will you contribute:

We are seeking an experienced and dedicated Software Engineer to design, develop, and maintain robust software solutions. You will collaborate with multi-functional teams to deliver high-quality solutions that meet our customer’s needs, while maintaining the health of our applications. Your positive approach, ability to be flexible to shifting priorities and creativity rooted in technology will help you navigate this exciting and growing business. We are looking for passionate, motivated individuals to join our team’s exciting journey as we grow, pioneer, and innovate.

Responsibilities:

• Participate in ideation, and brainstorming sessions to devise creative and innovative solutions. We need and value fresh ideas!
• Design, code, unit test and integrate new features and functionality.
• Collaborate with technical program managers, software engineers, quality engineers and IT business analysts to uncover opportunities to deliver new business value through software.
• Maintain and ensure high quality software by writing clean, maintainable, and well-documented code that adheres to industry practices and coding standards, with accountability for production reliability and usage.
• Build best in class applications, APIs, and data solutions to drive business and technical outcomes.
• Review current software framework to identify defects and opportunities to improve performance and stability.
• Proficiency in testing and debugging back-end code to ensure reliability, performance, and scalability.
• Understanding of standard processes for securing back-end systems, including authentication, authorization, data encryption, and protection against common security threats.
• Ability to create and maintain robust and efficient application programming interfaces (APIs) for communication between different software systems.
• Research technical strategies, third party tools, and current and new technologies to deal with emerging technical issues and improve development efficiency.
• Apply disciplined coding practices to enable agility and delivery of high-quality code.
• Promote agile principles and methodology.
• Perform various investigative "Spikes" to mitigate technical uncertainty and risk.
• Participate in the weekly meetings to refine the backlog, including providing initial estimates.
• Mentor other junior developers on the team.
• Build interpersonal relationships by working closely with the Technical Program Manager, Quality Engineers, and Analysts in a globally distributed environment.
• Update progress daily through the tracking tool (Jira) or Scrum/Kanban board
• Complete documentation as part of definition of done. e.g., deployment, maintenance, support and for business needs.

Preferred Skills and Experience:

• Bachelor's degree in computer science, Software Engineering, or a related field (or equivalent experience)
• 5+ years of back-end development experience
• Key technologies for this role include:
  • Proficiency in C# .NET, Node.js/React, Oracle Databases, Azure DB, JavaScript, AKS & Azure cloud services
  • Strong Data analytics (Data validation & classification)
  • CA Workload
  • REST API
  • GitHub for source control
  • Jira for task management
  • Postman
  • Jenkins, SNYK, and SonarQube for a DevOps chain
  • Other: Progress/SQL database

• Excellent verbal and written communication; effectively articulates technical vision, possibilities, and outcomes.
• Familiarity with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate delivery
• Hands-on RDBMS experience (data modeling, analysis, programming, stored procedures)
• Good foundation in data structures, algorithms, and OO Design with rock-solid programming skills.
• Collaborative to work with team members; able to coach, participate in code reviews, share skills and methods. Also efficiently communicate technical concepts to both technical and non-technical collaborators.
• Constantly learns from both success and failure and is keen on experimenting with emerging technologies.
• Good organizational and problem-solving abilities that enable you to manage through creative abrasion.

Additional attributes that are nice to have:

• Agile team experience where responsibilities include the planning and delivery of user stories in an Agile SCRUM environment
• Banking Industry knowledge/experience

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment:

Values-first culture

We lead with our Values every day and bring them to life together.

Boundless opportunity

We create opportunities to learn and grow at every stage of your career.

Continuous innovation

We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity, and Inclusion

We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship

We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

The annual base salary for this role is listed below.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.