Director, Risk Management

Nous sommes un fournisseur de services financiers qui s’emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l’ensemble de nos activités. Pour nous aider à nous démarquer, nous vous aidons à progresser, parce que lorsque nos collègues sont en santé, respectés et vraiment valorisés, nous nous épanouissons tous. Découvrez comment vous pouvez faire progresser votre carrière, avoir une influence et susciter un réel changement avec notre équipe gagnante dès aujourd’hui.

Semaine de travail comprimée

Description d’emploi

The Opportunity:

Canada Risk Management is a function that provides independent oversight of risk-taking and risk mitigation activities for our Canadian Segment businesses. It involves identifying, assessing, measuring, monitoring, and reporting current and evolving risk factors facing our businesses in Canada. The Risk Management team is responsible for ensuring that risk considerations are considered in all areas and processes from product development and new initiatives to front-line business objectives.

The Director, Risk Management has day-to-day accountabilities for all aspects of identification, assessment, measurement, monitoring, and reporting of risk management within our Canada Segment businesses. The Director will be responsible for working closely with functional aspects of the Canadian Segment business teams to ensure that risks affecting the business are clearly identified, assessed, managed, and communicated to management. A key accountability for this position is to work to strengthen risk culture and risk appetite alignment within the Canadian Segment.

Responsibilities:

• Promote a culture of integrity and risk awareness that enables Canada Segment businesses to balance the level of risk with customer, regulatory and shareholder obligations while achieving consistent and sustainable performance over the long term.

• Ensure business strategies align with the Company’s strategic risk objectives and that each business is continuously driving their risk management processes and controls towards best practices.

• Inform and maintain processes for the identification, assessment, measurement, monitoring and reporting of the business unit’s principal risks.

• Independently oversee the design and execution of risk management strategies and actions.

• Review risk assessments to ensure big picture is considered and that business practices are aligned with overall Risk programs. Communicate risk assessment results ensuring detail is properly articulated for various audiences.

• Operational risk and business resilience oversight, including alignment to established governance processes and policies, as well as overseeing related risk mitigation programs and practices, and ensuring there is independent oversight of all key operational risks by appropriate control functions.

• Oversee the change management process within Canada Segment businesses to ensure effective risk mitigation strategies are in place for new/changing initiatives.

• Engage the appropriate area / subject matter expert to manage specific risks, working with the business to ensure issues are adequately addressed.

• Ensure key risk exposures or issues that threaten business objectives not being addressed are reported and escalated to senior management, ensuring mitigating actions are identified and taken as appropriate.

• Provide oversight of the investigation into any material errors or escalated incidents, participate in the response plan, communicate the root cause of the incident, advocate for process improvements, and ensure that appropriate Corrective Action Plans are developed and executed to reduce risk of future errors.

• Provide thought leadership on evolving risks facing the Business Unit and related risk mitigation strategies.

• Coordinate with other Segment and Global Risk Management teams ensuring consistent interpretation and application of risk policies.

How will you make an impact?

A strong risk management team is a cornerstone to ensuring the long-term success of a large financial institution like Manulife. Reporting to the AVP, Risk Partner, the Director will work closely with the Canadian Segment businesses to ensure that the risks taken by the business are well understood and will help Manulife achieve our bold ambitions.

What we are looking for:

• 10 years of related financial services or risk management experience, preferably insurance related.

• Previous experience in Operational or Enterprise Risk Management is preferred.

• Proven impact and influence and change management capabilities.

• Aptitude for strategic, critical, and analytical thinking and effective conceptual, diagnostic, analytical and problem-solving skills.

• Self-starter with the ability to work independently. Decisive and results oriented.

• Superior verbal and written communication skills: ability to convey complex situations and issues in a clear and concise manner and communicate effectively with both technical and business management audiences.

• Ability to identify and articulate risk and impact to the business.

• Ability to understand and prioritize pressings needs within the context of overall strategic goals.

• Exceptional interpersonal skills with ability to foster and maintain relationships in a matrixed, geographically dispersed organization.

• Ability to influence others beyond formal authority.

• Strong leadership capabilities applied within team settings and with individual contributors; ability to manage the work of others to achieve results under tight deadlines.

• Strategic perspective with ability to see the big picture and broader implications of actions and decisions.

• Receptive and adaptive to an evolving, fast-paced environment.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture. We lead with our Values every day and bring them to life together.

• Boundless opportunity. We create opportunities to learn and grow at every stage of your career.

• Continuous innovation

• Delivering the promise of Diversity, Equity and Inclusion .We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship. We build a business that benefits all stakeholders and has a positive social and environmental impact

À propos de John Hancock et de Manuvie

John Hancock est une unité de la Société Financière Manuvie, un groupe mondial et chef de file des services financiers qui aide les gens à prendre plus facilement des décisions et à vivre mieux. Nous exerçons nos activités principalement sous les noms John Hancock aux États-Unis et Manuvie à l’échelle mondiale, y compris au Canada, en Asie et en Europe. Nous proposons des conseils financiers ainsi que des solutions d’assurance et de gestion de patrimoine et d’actifs à des particuliers, à des groupes et à des institutions. Au 30 juin 2021, l’actif géré et administré par Manuvie et ses filiales se chiffrait à 1 300 milliards de dollars canadiens (1 100 milliards de dollars américains). La Société Financière Manuvie est inscrite aux bourses de Toronto (TSX), de New York (NYSE) et des Philippines (PSE) sous le symbole « MFC » et à la Bourse de Hong Kong (SEHK) sous le symbole « 945 ». Vous pouvez consulter le site de Manuvie à l’adresse manuvie.com.

John Hancock, une des plus importantes sociétés d’assurance vie aux États-Unis, offre à plus de 10 millions d’Américains une vaste gamme de produits financiers, y compris des produits d’assurance vie, de rente, de placement, ainsi que les régimes 401(k) et les régimes d’épargne-études. Pour de plus amples renseignements au sujet de John Hancock, rendez-vous à l’adresse www.johnhancock.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

Salaire et avantages sociaux

Le salaire de base annuel pour ce poste est indiqué ci-dessous.

Région principale

L’échelle salariale devrait se situer entre

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.