Internal Business Development Manager

You are a consultative and engaging ambassador for our Bank products who knows how to get things done while maintaining and fostering meaningful relationships. You add value by bringing your industry knowledge and territory management skills into the regional marketplace to help others understand that managing money doesn’t need to be complicated.

Overall, we are looking for someone who can make a difference by working with Financial Advisors to help make their client’s money work harder and provide strategic partnerships to grow and maintain their practices.

The focus of an IBDM is to develop, maintain, and expand both internal and external relationships within a specified geographic territory through regular strategic contact with Financial Advisors and your territory partners, as articulated in your quarterly business plan.

Position Responsibilities:

• IBDMs are dialing out to Financial Advisors 40 times per day, with the intention of educating advisors on our banking products and strategies, scheduling virtual meetings and in-person meetings for your BDM partners, and moving the sales process forward.

• You will also be conducting your own meetings with advisors to drive sales and understand their practices. During these calls, you will be expected to educate the advisor on “Why Manulife Bank” and help to develop and maintain a relationship with the Advisor, the Bank, and our partners.

• You will call Financial Advisors unfamiliar with Manulife Bank with the intention of integrating banking solutions with their clients. These contacts are made through strategic use of Salesforce, cold calling, and AI-powered technologies.

• You will assist with service cases and escalations from advisors and help to address their concerns and resolve issues.

• IBDMs create and innovate captivating marketing, sales campaigns, webinars, contests, and other initiatives to drive sales in the territories.

Required Qualifications:

• Bilingualism: English & Mandarin, both oral and written.

• Minimum of 2 years previous experience with growing a client base - Proven track record as a sales professional or high potential to become one.

• Ability to analyze sales data and reports.

• Strong communication and interpersonal skills, with the ability to build and maintain relationships.

Preferred Qualifications:

• Banking, investment, and Insurance knowledge is an asset.

• A strong passion for learning and development.

• Strong knowledge of Microsoft Office, Salesforce, Power BI, and Adobe platforms is an asset.

• Business planning and territory management skills

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.