Internal Business Development Manager, Mortgage Protection Plan

As an Inside Business Development Manager (IBDM) for Mortgage Protection (Brokers distribution channel) you will be responsible for growing the client base of Mortgage Brokers through the promotion and education of our Manulife MPP solutions. This will involve managing and deepening existing mortgage broker relationships and prospecting for new ones. Your goal is to increase the production of mortgage brokers until they meet a volume threshold that would transition them from being supported by you to being supported by a dedicated external Business Development Manager (BDM). You will continually grow positive relationships through targeted call campaigns, virtual meetings and professional telephone and email sales activity. You will also be accountable for the initial stages of onboarding process in your specific region.

The ideal candidate is dynamic, loves challenging themselves, and has a fun competitive spirit. Your leader and your team will give you all the support, intensive coaching and training you need. You will be required to have a LLQP designation or to obtain one in the first six months of your assignment with Manulife.

Position Responsibilities:

• Present selling strategy and provide compliance training to mortgage brokers.

• Collaborate with BDMs to select educational program candidates and conduct knowledge checks.

• Host virtual meetings and support brokers from pre-application to funding.

• Process broker deals and coordinate with internal ops for troubleshooting.

• Build relationships within the organization and leverage technology for efficiency.

Required Qualifications:

• College or University degree in a related field

• Minimum 2 years experience in the financial services and mortgage brokerage industry

• Experience conducting virtual meetings and presentations

• Familiarity with Microsoft Office, including intermediate level of expertise using Excel

• Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

Preferred Qualifications:

• Experience with Salesforce.com is preferred

• LLQP Designation preferred will be a condition of employment in the first year of assignment

• Skilled in persuasion, negotiation, and active listening with strong sales and business development abilities.

• Executes a repeatable sales process and cultivates strong client and partner relationships.

• Excellent time management, prioritization, and communication skills.

• Adaptable, initiative-driven, and thrives in fast-paced environments with strong problem-solving skills.

• Results-driven, team-oriented, and open to feedback with a focus on continuous improvement.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.