ServiceNow Consultant

Job Title: ServiceNow Consultant

Position Type: Contract

Location: Remote (Work in EST Time Zone)

Who We Are

At SOTI, we are committed to delivering best-in-class mobile and IoT device management solutions. We are looking for out-of-the-box thinkers who appreciate the art of great software and how it revolutionizes the world in which we live.

To us, being visionary is more important than doing things the way they’ve always been done.

What We’re Looking For

Our people are our most important resource. For us to continue to develop new innovations and achieve the impossible, we are looking for out-of-the-box thinkers that appreciate the art of creating great software.

We’re looking for a Consultant/Developer who has extensive hands-on development/scripting experience in ServiceNow and custom application deployment. Ideally, the candidate has advanced scripting skills (both server-side and client-side), expertise in integration, and is ServiceNow certified.

Strong problem-solving, communication, and collaboration skills are essential, along with familiarity in ITSM, ITOM, or ITAM frameworks.

He or she, will be part of our development team providing developer/Architect level ServiceNow ecosystem expertise, designing and coding cross-platform solutions and managing ServiceNow integrations, ensuring scalable and efficient implementations.

Responsibilities

• Custom Development & Configuration (ServiceNow): Lead the design, development, and deployment of custom ServiceNow applications, including building new features, scripting, and enhancing existing modules.

• Cross-Platform Solution Design: Collaborate with stakeholders to translate business requirements into technical designs across multiple platforms, ensuring holistic and robust solutions that are scalable, efficient, and aligned with best practices.

• Agile Development & Collaboration: Work in an agile environment, actively participating in sprint planning, reviews, and retrospectives. Provide technical guidance and mentorship to the teams as needed.

• Providing Guidance on best practices, architecture, user experience and journey. Managing the full-cycle process of implementing ServiceNow integrations including documentations and certifications as required.

Qualifications:

• Minimum of 7 years of hands-on experience with ServiceNow development, configuration, and publishing custom applications on the ServiceNow App Store.

• Advanced experience in both Server-side (Business Rules, Script Includes, etc.) and Client-side (UI Pages, CMS, CSS) scripting on the ServiceNow platform

• Strong understanding of ServiceNow’s core administration settings and platform capabilities.

• Expertise in designing and developing integrations between ServiceNow and external systems.

• Strong problem-solving skills with the ability to troubleshoot complex technical issues across multiple platforms and environments.

• Excellent communication and collaboration skills, with a focus on customer satisfaction and continuous improvement.

• Platform Expertise (ServiceNow): Experience managing Business Rules, Script Includes, UI Actions, and other scripted elements to drive efficient and scalable solutions.

• Integrations & Data Migrations: Experienced with design and implement integrations between ServiceNow and external systems, as well as other third-party tools, using APIs, ensuring seamless data flow and system interoperability.

• ServiceNow Certified Application Developer (CAD) and/or Certified Implementation Specialist (CIS).

• Familiarity with IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) frameworks.

About SOTI

SOTI is a proven innovator and industry leader for simplifying business mobility solutions by making them smarter, faster and more reliable. With SOTI’s innovative portfolio of solutions, organizations can trust SOTI to elevate and streamline their mobile operations, maximize their ROI and reduce device downtime. Globally, with over 17,000 customers, SOTI has proven itself to be the go-to mobile platform provider to manage, secure and support business-critical devices. With SOTI’s world-class support, enterprises can take mobility to endless possibilities. For more information, visit soti.net.

At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal-opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities.

So, what are you waiting for? Apply today!