Description
WHAT'S IN STORE FOR YOUA rewarding adventure as a Salesforce Administrator. The tool is deployed across 12 Soucy Group business units. Your main mission will be to improve and simplify the lives of our users by designing and implementing innovative automation solutions. As an expert advisor, you will support teams in the adoption of Salesforce, while contributing your programming know-how to connect various technological tools using the Boomi integration platform. Being customer-oriented and committed to delivering high-quality solutions, you'll have the opportunity to help people optimize their processes and achieve their goals efficiently. If this challenge appeals to you, we'd be happy to welcome you to the Soucy family!
In a nutshell, here's what you'll be doing with your time:
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In a nutshell, here's what you'll be doing with your time:
- Administer Salesforce CRM: access and security management, configuration management, report and dashboard creation, data maintenance, etc...
- Identify and track system problems through to resolution
- Monitor and ensure data integrity in Salesforce
- Create and maintain user support materials
- Advise, guide and train users to maximize adoption and effective use of Salesforce based on best practices
- Work closely with all Salesforce Experts in the various Soucy subsidiaries
- Keep abreast of new Salesforce features and functionalities
- Connect various technology tools (e.g. CRM, ERP, HR, Payroll, etc.) using the Boomi integration platform
