Patient Administrative Associate - Neonatal Intensive Care Unit - Regular part-time 2024-7299

Summary of Duties

The PAA is responsible for staffing, scheduling, payroll and other administrative support as required to the Neonatal Intensive Care Unit and Neonatal Follow up clinic.

Qualifications/Skills

• One year of Community College-Medical Terminology course preferred

• One year of Administrative/Business experience required, in a health care setting preferred

• Keyboarding at 40 net w.p.m minute or keyboarding at 106 net keystrokes per minute.

• Advanced computer skills with a high degree of accuracy.

• Demonstrated knowledge and experience of ESP staff scheduling and payroll Outstanding Customer Service Skills Essential.

• Ability to organize work effectively, and work at a fast pace in an unpredictable environment that requires the ability to manage multiple tasks.

• Excellent problem-solving skills, ability to deal with conflict and communicate appropriately with staff and families.

• Demonstrated understanding and ability to work in an interprofessional team environment.

• Demonstrated understanding of collective agreements including ONA, SEIU clerical and service collective agreements

• Candidates who have successfully completed the Hospital's PAA training and have been confirmed in the PAA role will be given priority consideration.