Group Manager, AML Financial Crime Risk Investigation (High Risk Customer and Politically Exposed Persons Programs, Training) (957)

Lieu de travail :

Horaire :

Secteur d’activité :

Détails de la rémunération :

La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à mesure qu’ils s’améliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise.

En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste.

Description du poste :

Manage/lead a team of specialized professionals in the analysis and/or the investigation process for a specific area and assigns and monitors caseloads to ensure potential regulatory risks and losses to the bank are minimized.

The High Risk Customer (HRC) and Politically Exposed Person (PEP) Programs consist of dedicated and specialized teams with AML subject matter experts who have accountabilities to conduct the enhance due diligence of high risk customers and PEPs. Within the HRC and PEP Programs resides a team led by Senior Manager, High Risk Customer & PEP Program Management, Strategic and Initiatives with accountabilities for supporting the AVP, Head of EDD and High Risk Investigation with the management of the HRC and PEP Programs.

The Group Manager, AML Financial Crime Risk Investigation (High Risk Customer and Politically Exposed Persons Programs, Training) reports to the Senior Manager, High Risk Customer & PEP Program Management, Strategic and Initiatives. The Group Manager supports the Senior Manager, and the AVP with the management and oversight of the High Risk Customer Program in Canada focusing on training.

The Group Manager is a subject matter expert and advisor to the Senior Manager and AVP on HRC and PEP programs with respect to the management of the training program including designing and implementing specialized training to the impacted staff of the HRC and PEP programs while coordinating with other stakeholders.

• Job Description

CUSTOMER

• Provide support to the Senior Manager and the AVP with the oversight and management of the High Risk Customer Program focusing on training.
• Design and implement specialized end to end training program for the HRC and PEP Programs as well as ongoing professional development program for employees of the HRC and PEP programs which includes AML designations, data analytics, critical and analytical thinking, writing and presentation courses.
• Lead and develop a team of professionals who provide oversight, expert guidance, and advisory services and/or a control function related to HRC and PEP Programs.
• Lead and develop HRC and PEP Training Program while including Canadian legislations, risk, trends, analysis from EDD and PEP reviews and investigations, results from QC, QA, Testing, Audit and regulatory exams, as well requirements from the TD’s AML Program's AML/ATF policies, standards, framework, and Canadian legislations.
• Design, implement and/or manage effectiveness testing of training.
• Take corrective action and recommend or implement changes to training program, as required
• Provide guidance, counsel, advise and direction on HRC/Enhance Due Diligence and PEP requirements as per the Bank's AML/ATF policies, standards, framework, Canadian legislations and procedures.
• Ensures that other ongoing activities are performed according to Bank's AML/ATF policies, standards, framework, Canadian legislations and procedures for the HRC and PEP Programs.
• Manage a team of AML professionals providing oversight and control related advisory services relating to the HRC and PEP Programs.
• Lead a team of professionals and managers to achieve business / operational objectives, maintain effective day-to-day operations and deliver quality service with business objectives
• Provide guidance and direction to team members within own area of specialization and focus
• Review and assess incoming files and allocate to appropriate Investigators/Investigative Specialists
• Collaborate with counterparts from other institutions and/or external organizations (e.g., public sector, government, law enforcement) to gather intelligence information, emerging risk, trends and typologies for training and development where necessary for implementation of controls to mitigate the risk.
• Identify and communicate procedural weaknesses to businesses and ensure processes for remediation are in place such as following up for corrective action where applicable
• Maintain strong awareness of emerging trends and investigative techniques for own area of specialty
• Represent the department on internal projects/committees for own specialized area as necessary

SHAREHOLDER

• Work with executive team, senior business management/ partners to develop proactive strategies, tactics to effectively manage regulatory/ compliance issues.
  • Contribute to the development of the business plan, operationalize the plan and deliver on assigned service/functionality
  • Work with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
  • Act as key liaison with partners and external groups and provide AML subject matter expertise; partner, as necessary, effectively with key stakeholder groups such as Compliance, Legal, Audit, Risk
  • Monitor and communicate effectiveness of strategies, programs, and practices related to own area of accountability
  • Ensure programs, policies and practices continue to meet business needs, comply with internal and external requirements, and align with business priorities
  • Proactively identify key business opportunities, research and recommend enhancements/ modifications, develop strategies to achieve recommendations
  • Coordinate activities with partners across the organization, may include HR, Technology, Finance, Risk Mgmt.
  • Ensure team operates in compliance with applicable internal and external requirements, and employees comply with Bank and industry codes of conduct
  • Ensure appropriate reporting and escalation of issues based on risk profile
  • Lead relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Protect the interests of the organization - identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high-risk issues
  • Actively assist in developing and overseeing implementation of function procedures
  • Ensure respective training procedures are well managed, meet function needs, comply with internal/ external requirements and align with function priorities
  • Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues, where appropriate
  • Work closely with management team to support the development of business plans, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
  • Participate in responding to periodic exams/audits by regulatory bodies and Internal Audit, to determine level of BSA/AML compliance
  • Manage day to day operations of the function and participate in GAML-focused special projects, and other compliance projects
  • Responsible for updates and changes made to functional procedures and processes
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Ensure employees are building and enhancing their AML knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct
  • Monitor and communicate to Senior Management, the effectiveness of strategies, programs, and practices related to own area of expertise
  • Proactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations
  • Ensure HRC and PEP Program operates in compliance with applicable internal and external requirements
  • Ensure appropriate reporting and escalation of issues based on risk profile
  • Ensure employees are knowledgeable of and comply with Bank and industry codes of conduct
  • Lead relationships with corporate and/or functions to ensure alignment with enterprise and/or regulatory requirements
  • Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations

EMPLOYEE / TEAM

• Responsible for management of the overall team providing both leadership and guidance
• Set targets and objectives for the team, and deliver results
• Develop a team of professionals in all aspects of related competencies and act as resource and mentor to others
• Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
• Lead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees
• Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
• Manage employees in compliance with all human resources policies, procedures and guidelines of conduct
• Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams
• Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH:

• Provides people management leadership by hiring the best talent, setting goals, developing employees, managing employee performance and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required
• Manages a team of Investigators for a specific geographical area/business unit
• Demonstrates broad and in-depth knowledge of investigative techniques, proper protocol, and financial criminal trends
• Working Manager role that provides overall direction to the team and assigns and reviews the caseload of others
• Generally involved in thematic and/or more complex investigations that may have significant reputational/ organizational impact
• Ability to present and make recommendations to senior management and executives
• Ensure an integrated approach with other business areas, broader organization, and enterprise as appropriate
• Coordinates and prioritizes multiple initiatives and manages resource allocation
• Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOB
• Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines
• Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business
• Focus on short to medium-term issues (e.g., 6-12 months)
• Generally, reports to a Senior Manager or an executive role

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree or relevant professional certifications, designations, or equivalent required
• 7+ years relevant experience
• Strong knowledge, experience of Canadian AML legislation, requirements and guidance including but not restricted to Financial Transactions Reports Analysis Centre of Canada (FINTRAC), Office of the Superintendent of Financial Institutions (OSFI), Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), OSFI E-13 - Regulatory Compliance Management,
• Strong knowledge and subject matter expert for the management of training programs for HRC and PEP Programs.
• Strong knowledge of current and emerging trends, risk and typologies of money laundering, terrorist financing and sanctions.
• Excellent oral and written communication skills
• Coaching and counseling skills
• Ability to delegate work to others, work well independently and ability to collaborate and build positive relationships.
• Strong decision-making, critical thinking, follow through ability, analytics skills,
• Ability to respond to shifting priorities quickly and managing competing priorities
• Skill in leading budgets and resource allocation
• Skill in using computer applications including MS Office
• Ability to exercise sound judgment in making decisions.
• Ability to handle confidential information with discretion

À propos de nous

La TD est un chef de file mondial dans le secteur des institutions financières. Elle représente la cinquième banque en Amérique du Nord de par son nombre de succursales. Chaque jour, nous offrons une expérience client légendaire à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95 000 collègues de la TD mettent en commun leurs compétences, leur talent et leur créativité au service de la Banque, des clients qu’elle sert et des économies qu’elle appuie. Nous sommes guidés par notre vision d’être une meilleure banque et par notre objectif d’enrichir la vie de nos clients, de nos collectivités et de nos collègues.

La TD est une entreprise profondément engagée à être une leader en matière d’expérience client. Voilà pourquoi nous croyons que chaque collègue, peu importe son secteur d’activité, est en contact avec la clientèle. En parallèle de l’évolution de nos activités et de notre stratégie, nous innovons afin d’améliorer l’expérience client et de créer des capacités pour façonner l’avenir des services bancaires. Que vous ayez plusieurs années d’expérience dans le secteur bancaire ou que vous commenciez tout juste votre carrière dans le domaine des services financiers, nous pouvons vous aider à réaliser votre plein potentiel. Vous pourrez compter sur nos programmes de formation et de mentorat et sur des conversations sur le perfectionnement et le leadership pour réaliser votre plein potentiel et atteindre vos objectifs. Notre croissance en tant qu’entreprise rime avec la vôtre.

Notre programme de rémunération globale
Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien-être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d’autres régimes clés, comme des avantages sociaux en matière de santé et de bien-être, des régimes d’épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. En savoir plus

Renseignements supplémentaires :
Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d’aider nos collègues à réussir dans leur vie tant personnelle que professionnelle. C’est d’ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d’avantages sociaux concurrentiel.

Perfectionnement des collègues
Un cheminement professionnel particulier vous intéresse ou vous cherchez à acquérir certaines compétences? Nous tenons à vous mettre sur la voie de la réussite. Vous aurez des conversations régulières sur le développement de carrière, le perfectionnement et le rendement avec votre gestionnaire. Une variété de programmes de mentorat et une plateforme d’apprentissage en ligne seront également à votre disposition pour vous aider à ouvrir de nouvelles portes. Que vous ayez à cœur d’aider les clients et souhaitiez élargir votre expérience ou que vous préfériez coacher et inspirer vos collègues, sachez que la TD propose un grand nombre de cheminements professionnels et qu’elle s’engage à vous aider à relever les occasions qui vont dans le sens de vos objectifs.

Formation et intégration
Nous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d’intégration et de formation.

Processus d’entrevue
Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision.

Mesures d’adaptation
L’accessibilité est importante pour nous. N’hésitez pas à nous faire part de toute mesure d’adaptation (salles de réunion accessibles, sous-titres pour les entrevues virtuelles, etc.) dont vous pourriez avoir besoin pour participer sans entraves au processus d’entrevue.

Nous avons hâte d’avoir de vos nouvelles!

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