User Experience Designer - Connected Care

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

About the NORC Innovation Centre

The NORC Innovation Centre is a first-of-its-kind initiative at UHN advancing new models of social connection and accessible care for aging adults living in naturally occurring retirement communities (NORCs). Our mission is to develop community-led solutions that provide options for aging in place with dignity and choice. This work is led by a multidisciplinary team at UHN OpenLab and Connected Care, drawing on a range of design, clinical, and innovation expertise.

Visit us at norcinnovationcentre.ca

Position Summary:

We are seeking a thoughtful and curious User Experience Designer to support the design and rollout of digital platforms that enhance the way NORC teams collaborate, gather data, and connect residents with health and social care services.

In this entry-to-mid level role, you'll be central to designing, testing, and improving tools like the NORC Team Portal-a digital backbone for integrated care. You'll also support broader design activities, such as journey mapping and service prototyping alongside older adults, front-line staff, and community partners.

You’ll be part of a collaborative team working on complex, meaningful challenges. If you're excited by human-centered design, passionate about inclusive digital experiences, and want to help build systems that reflect the realities of aging in community, we'd love to meet you.

Duties:

User Research & Experience Mapping

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.