Benefits
We all need balance in our life. It’s a “Yin Yang” thing. So at i24, we want you to be able to balance you work and private life. To help you with that, we offer flexible scheduling.
You’re never fully dressed without a smile, so we really want to help you wear one. We provide comprehensive dental insurance after working six consecutive months of twenty-five or more hours per week and we cover the full premium cost.
There isn’t a wall between work life and our private life. Personal stress finds its way into the workplace and work stress into the home. We want you to know there is assistance should you need to seek counsel. Our confidential Employee Assistance Program (EAP) is there for you where you need it. Some of the services available under the EAP are: - Coping with change - Helping in a crisis - Financial planning - Dealing with personal and work-related conflict - Sexual harassment - and many more.
Our call center is open 24/7 365 days a year. We offer flexible hours according to your availability and your needs. Our shifts can be between 6h00 and 00h00.Over night shifts are available but require special training.
Our team is entitled to a comprehensive selection of benefits after working six consecutive months of twenty-five or more hours per week. The choice of benefits and coverage are established by your individual employment agreement.
Getting sick sucks. Getting sick and losing income is stressful. And stress isn't healthy. We offer paid sick days.
Getting sick sucks. Getting sick and losing income is stressful. And stress isn’t healthy. We offer paid sick days the number of which depends on to your length of employment with us and whether you work full or part-time.
We’re located at 3901, Jean Talon St. West Suite #200. We are situated just west of Côte-de-Neiges and 1.5 Km from Decarie Boulevard. We are served by two Métros: Namur (Bus #92) and Métro Plamondon (Bus #165). Free parking is available if you are coming by car.
At i24, we like to celebrate our accomplishments, birthdays and our company milestones. We’re serious about fun. So if you like Halloween costumes, holidays and parties, you’ll love it at i24. (Warning. It helps to also like the colour orange – but it’s not mandatory.)
If you’re the type who likes to roll out of bed over the floor to your computer while balancing a coffee in hand, we can work with that.
Vacations are important. So we want you to take them. We encourage our team to strive towards a healthy work/life balance. The number and choice of vacation days are allocated according to the length of employment.
Learn more about i24 Solutions de gestion d’appels
And, we not only answer them, but we also manage them by taking a message, answering a question or providing the caller with the right contact for the right solution. Then we relay that information in whatever way you wish – phone message, email or SMS text.
We provide call answering services for companies of all sizes from corner stores to corner offices. We’ve been doing this for over a half-century.