Manager

We are looking for a highly motivated healthcare professional to be part of the South Zone clinical operations structure. If you are passionate about improving health care and want to make a difference, this Manager position might be right for you. As a Manager of the Integrated Home Care team, you will have management responsibility for a combination of urban, rural home care teams and/or specialty clinical teams. You will be responsible for the overall direction and management of busy and progressive Integrated Home Care teams to ensure that safe, timely, comprehensive and quality coordinated care is provided. This position will work closely with our Integrated Home Care Management team, and the various health care providers to serve clients receiving care within any of our South Zone Continuing Care programs (Palliative Care, Home Care, Supportive Living, and Long-Term Care).

The Manager, working in close partnership with their Director, is accountable for the delivery of high quality, accessible, sustainable, patient and family-focused care for their assigned clinical operations unit(s) and/or program(s). The Manager is accountable to establish and maintain working relationships with internal and external stakeholders as well as work collaboratively with clients and families as partners in care. The Manager is accountable for the overall operational leadership for the assigned unit(s) and/or program(s). This includes participating in strategic and operational planning, fostering a culture of high quality, collaborative care, continuous improvement, ensuring the effective deployment of resources and contributing to the development of and implementing operational plans. The Manager has Financial Management accountability to plan, determine, manage and monitor assigned budget(s), authorizes expenditures and has complete accountability for multi-faceted budgets. The Manager has People Resource Management accountability supervision of staff, oversight of contracted workers along with coaching/mentoring/advising peers performing same or related duties. The Manager positions has cross-functional accountabilities and authorities with Rural Site Managers, Clinical Operations Directors and Managers and Provincial Programs.

Knowledge: A minimum of post-secondary education in a health profession. Registration with an appropriate Alberta Regulated Health Profession. A demonstrated clear pattern of professional and personal development. Valid driver’s license, as this role will require travel across the South Zone. Experience and Technical Skills: Progressive leadership experience in a healthcare environment in an organization of significant size, complexity, and diversity. Uses strategic thinking, taking into account long-term goals assessing options and implications. Demonstrated ability to manage change and create innovative solutions for complex and diverse issues. Ability to manage diverse human, financial and physical resources within a complex environment. Strong organizational skills, client-focused orientation and commitment to providing long-term quality services. Experience in collaborating with physicians and other healthcare professionals.

Social Skills: Leadership skills, including effective communication skills, demonstrated ability and comfort with decision-making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others. Ability to foster a climate of cooperation among, and build solid relationships with, public agencies, government, boards, committees and other partners. A combination of knowledge, technical, skills and social process skills may be considered. Minimum 5 years healthcare experience, with preference given to demonstrated system level experience (acute, community).

Minimum 2 years proven leadership experience preferred. Demonstrated knowledge of the continuing care system and strong understanding of the continuum of services provided to diverse client populations preferred. Demonstrated knowledge of the CCHS Standards preferred Experience and understanding of the RAI (Minimum Data Set) tools preferred. ICS training and Connect Care experience preferred.