Wellness Coordinator

WELLNESS COORDINATOR

Amica Unionville

Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.

Become part of a team where you can make a real impact in the lives of others each and every day.

The Opportunity:

Reporting to the General Manager, the Wellness Coordinator is responsible for ensuring effective use of Amica’s wellness assessment and documentation systems, assist Director of Wellness (DOW) and Neighborhood Coordinator (NC) in day-to-day operations including creating and standardizing best practices, planning and coordinating wellness operations, and acting as a lead in assigned neighborhood, keeping in line with the Amica standards and expectations.

Key Duties:

• Develops and facilitates programs to meet the needs of the residents within the Assisted and Memory Care neighbourhoods ensuring that legislative guidelines and expectations related to retirement and memory care are followed
• Organizes, facilitates and tracks in-service and continuing education programs for Team Members
• Manages the Resident Care Partners in the neighbourhoods to ensure resident care, monitoring and appropriate interaction
• Fosters and maintains a strong relationship with residents and their families
• Actively participates as a member of a multi-disciplinary management team responsible for resident care and services by:
  • interacting with Wellness team to complete assessments, update resident assessment and service plans;
  • communicating formally and informally with other department heads as part of the management team; and
  • promoting collaboration with members of the multi-disciplinary team to ensure all resources are available and accessible to residents
• Ensures the integrity, accuracy and timely completion of resident records, reports and assessments
• Retains and enhances Amica’s culture and values in every interaction
• In the absence of the DOW, clinical components to support the daily nursing operations of the building.  
• Provide Care Stream and Yardi best practice training to all users, oversees and assists in the application of knowledge and evaluate outcomes.
• Assists with application of the technical skills and conducts routine audit to ensure documentation is in line with Company’s standards.
• Ensures any gaps in documentation is communicated back to teams and provides re-education to Personal Support Workers and Wellness Nurses.

Wellness Audits:

• Assists the Director of Wellness with preparation of departmental audits.
• Assists with analysis of audits, indicators and provides recommendation of action plans.
• Assists with execution of action plans to address opportunities

Education:

• RPN from a recognized program, with a current certificate of competence with the College of Nurses of Ontario

Experience:

• Minimum (3) years’ experience as an RPN

Knowledge:

• Seniors’ care, aging, dementia and diversity
• Healthcare and memory care issues
• Legislative regulations and policies related to retirement care
• Changes in mobility of seniors and mechanical lifting devices
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff

Competencies, Skills & Abilities:

• Ability to influence, organize and schedule work functions and motivate a team
• Strong oral, verbal and interpersonal communication skills
• Ability to develop and maintain effective working relationships with a wide variety of people
• Excellent leadership, organizational, team building and time management skills
• Ability to resolve contentious or sensitive issues or situations
• Proficient in Word, Excel, Outlook and electronic care systems
• Experience with Quality Improvement Processes and tools is an asset
• Ability to maintain confidentiality of resident information
• Effective assessment, analytical and clear aptitude for detail oriented work
• Ability to work in a flexible environment to meet the needs of the residents, including weekend and holiday coverage, as required

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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