CLK 12R - Appeal Administrator

The Team
The PAAB (Property Assessment Appeal Board) is a tightly integrated and established group of 10 dedicated professionals committed to managing property appeal processes with integrity and fairness. We prioritize strong communication and mutual support, fostering an inclusive environment where collaboration thrives alongside personal responsibility. Each member brings unique perspectives and experiences, enhancing our ability to deliver thorough assessments while engaging with a diverse range of partners, including tax agents and legal professionals. This diverse blend of backgrounds not only strengthens our work but also creates ample opportunities for learning and professional growth within our team.

The Role
This role involves managing day-to-day responsibilities related to our appeal load, where you’ll interact with the public and collaborate with partners, other administrative staff, and management. As an appeal administrator, you will ensure that appeals are processed in a timely manner, adhering to the Assessment Act and maintaining accuracy in the annual assessment roll. This position provides a meaningful opportunity to support individuals navigating their property assessments, contributing to a fair and transparent process. Candidates will find inspiration in being part of a cohesive PAAB team that values collaboration and takes pride in delivering quality service, fostering a family-like atmosphere among colleagues.

Qualifications:
Education and Experience Requirements
• Grade 12 graduation or equivalent.
• Minimum one-year experience interpreting and applying legislation and regulations.
• Minimum one-year experience working in an office setting dealing with legal issues and/or case files.
• An equivalent combination of education, training and experience may be considered.

Preferences may be given to applicants with:
• A degree or certificate in business administration or a related field.
• Experience speaking and writing in languages other than English.
• A minimum of one year in each of the following:

• Experience using an Oracle case management system.
• Experience interpreting and applying the Assessment Act and related enactments.
• Experience working in an office setting dealing with appraisal, real estate valuation or other land issues.
• Experience applying the theories and principles of administrative law and administrative fairness/natural justice.
  

For questions regarding this position, please contact Leslie.Gilker@gov.bc.ca.

About this Position:
There are currently two (2) temporary opportunities available until August 29, 2025, this temporary opportunity may be extended and/or become permanent.
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.