Workday Product Manager, HR Operations

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada is looking for an HR Product Manager, Workday to join our team in helping to shape our HR technology roadmap and ensure alignment with business objectives. While playing a pivotal role in driving the strategy, development, and enhancement of our organization's Human Resources (HR) systems and processes using the Workday platform, you will own the following responsibilities:

Product Strategy and Roadmap:

• Support defining the long-term vision and strategic direction for the organization's HR systems powered by Workday as informed by our business strategy, as well as our talent roadmap and priorities.
• Identify opportunities for system enhancements, new features, and integrations to improve HR processes and align with industry trends; own and lead the HR Workday release management process for all HR products.
• Develop and maintain a comprehensive product roadmap that prioritizes initiatives based on business impact and feasibility.
• Collaborate with HR stakeholders, business leaders, and end-users to gather and document requirements for system enhancements and new functionalities.
• Serves as Workday HR product expert for the combined talent team, researching current capabilities and advising talent teams on how Workday can enable their programs.
• Translate business needs into clear and actionable system requirements, ensuring alignment between technology capabilities and talent management and development objectives.

Project Management:

• Lead the end-to-end project management lifecycle for HR system initiatives, including planning, execution, monitoring, and successful delivery.
• Work closely with cross-functional teams, such as IT, HR, and Finance, to ensure smooth project coordination and effective communication.
• Leverage your deep knowledge of Workday's capabilities to configure and customize the platform to deliver specific talent outcomes.
• Collaborate with technical teams to ensure proper integration of Workday with other systems and tools across the firm.

Quality Assurance and Continuous Improvement:

• Plan for and conduct rigorous testing of new features, enhancements, and configurations to ensure they meet functional requirements and perform reliably.
• Address and resolve any issues identified during testing or post-deployment.
• Monitor AssistMe tickets, user and stakeholder feedback, and other sources of information and identify, propose, and execute on opportunities for systematic process and product improvement.
• Prepare a measurement strategy for the Workday HR suite of products, analyze data, deliver periodic insights and supporting action plans to continue improving the overall Talent platform.

Stakeholder Engagement:

• Cultivate strong relationships with HR stakeholders and users to understand their pain points, gather feedback, and continuously improve the HR technology ecosystem.
• Communicate product updates, changes, and upcoming enhancements to the relevant audiences.
• Actively collaborate with and contribute to the Workday HR and technology community across BDO member firms.
• Be a voice of the firm for the Workday Clients Community, collaborate with other organizations and Workday team to find solutions to firm’s needs.

Training and Support:

• Develop and deliver training materials and sessions for end-users to ensure successful adoption of new features and functionalities.
• Provide ongoing support to troubleshoot issues, answer inquiries, and facilitate a seamless user experience.
• Provide back-up Workday module administration, if needed.
• Assist in attracting, retaining, and developing top talent to build a best-in-class Workday Support Team.

How do we define success for your role?

• You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development

Your experience and education

• You have a Bachelor's degree in Business Administration, Information Technology, Human Resources, a related field, or an equivalent. While having your CHRP designation is preferred
• You have proven experience as a Product Manager or similar role, with a focus on HR technology and the Workday platform.
• You have experience and a solid understanding of HR operations, employee data management and HR business processes.
• You have in-depth knowledge of HR Workday modules, configurations, business processes, and integration capabilities.
• You have extensive knowledge of application security, data management & control.
• You have strong project management skills, including the ability to manage multiple projects simultaneously.
• You have excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.
• You have a strong analytical mindset with the ability to translate complex business requirements into technical solutions.
• If you have a Certification in Workday HCM and/or Workday Pro Certifications in HR modules, it will be considered a strong asset

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.