Infrastructure Analyst

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:

• Putting people first and building relationships with intention

• Seeking out and embracing new ideas

• Believing that how we do things is as important as what we do

Location: Edmonton ,Calgary, Toronto, Vancouver

Put a new spin on your banking career

The overwhelming majority of our employees say CWB is a Great Place to Work®

We’re different from the big banks in the way we engage our employees - caring, responsive, and armed with an obsession for growing talent. Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation.

The opportunity

Systems administration. Cloud administration. Driven learner.

We are seeking an Infrastructure Analyst to join our growing team in Infrastructure Operations. As a member of this highly technical group, you will plan, implement and provide ongoing support and maintenance of the systems and cloud enterprise infrastructure. In this fast-paced environment, you will look to the newest technologies to help identify innovative solutions to improve services in a cost effective manner.

If you possess a strong knowledge of a wide range of IT Infrastructure technologies including cloud computing, Microsoft server operating systems, Enterprise backup and continuity, and technology automation, we want to hear from you!

Specific Accountabilities

• Provide support for existing infrastructure systems and services.

• Identify opportunities for process improvement through automation techniques.

• Perform diagnosis of operating system issues using integrated diagnostic tools and techniques.

• Conduct research and make recommendations on new IS solutions, services and processes.

• Assist in the development of operational guidelines and procedures for the support of server hardware systems, server operating systems and network infrastructure.

• Execute the testing, implementation, and coordination required for successful project delivery.

• May be required to provide on-call after-hours operational support for critical infrastructure services as required.

Skills and competencies that will take you further

• Strong familiarity with the industry trends in technology and ability to apply them where appropriate.

• Strong communication and interpersonal skills.

• Knowledge of approaches, tools and techniques for maintaining an IT infrastructure with a focus on availability and reliability.

• Ability to use critical judgement to make decisions and solve problems involving various levels of complexity, ambiguity and risk.

• Strong organizational skills with an ability to effectively prioritize.

• Good analytical skills and a strong attention to detail.

• Experience in managing vendors towards service and/or contractual commitments.

• Focused drive to learn, innovate and improve.

Foundational knowledge and experience to grow from

• Degree or diploma in Computer Science or related technology field.

• Minimum of 3 years related experience in supporting a highly available, medium to large enterprise production environment.

• Strong technical knowledge of medium to large enterprise configurations and design for systems and public cloud service offerings.

• In-depth knowledge of:

  • Windows and Linux Server platforms

  • Server virtualization

  • Cloud virtualization technologies

  • Automation platforms

  • Enterprise monitoring systems

  • Enterprise backup systems

  • MS Teams

Go further with CWB. Apply today.

Your success is our obsession! And our award-winning culture & benefits back it up.

Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023.

Wellness matters. We offer an award-winning benefits package that includes:

• Hybrid work environments

• Everyday flexibility

• Generous company-funded health coverage

• Health care spending account

• A flexible wellness program

• generous time-away options to unplug, rest & recover

Career development. We commit to our employees’ development and help them reach their professional goals with:

• Organization wide coaching services

• Mentorship

• Education support & training programs

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.

As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

* Position closes at 12:01am on the close date identified below.