SF Engagement Manager

We are looking for an experienced Salesforce enagement Manager with software project management experience, including Salesforce implementations, to lead and deliver Salesforce Sales Cloud projects within the telecommunications sector. The ideal candidate will have a deep understanding of Salesforce, proven Agile and Scrum expertise, and strong leadership and communication skills to manage client relationships, project timelines, resources, and risks effectively.

• Client Engagement: Serve as the primary point of contact for client leadership and stakeholders, ensuring clear communication and alignment of project goals and objectives.
• Project Management: Lead the delivery of Salesforce Sales Cloud projects within the telecommunications sector, managing timelines, resources, budgets, and risks to ensure on-time and on-budget delivery.
• Stakeholder Management: Build and maintain strong relationships with client executives, understanding their business needs, and translating them into effective project strategies.
• Agile Methodology: Oversee and guide the adoption of Agile practices within the project, ensuring that teams are adhering to Agile principles and delivering value incrementally.
• Scrum Master Responsibilities: Act as a Scrum Master when needed, facilitating Agile ceremonies, removing impediments, and ensuring the team remains focused on sprint goals.
• Team Leadership: Oversee project teams, providing guidance, mentorship, and support to ensure high performance and alignment with project objectives.
• Solution Design: Collaborate with technical architects and consultants to ensure that solutions meet client requirements and are scalable, secure, and sustainable.
• Quality Assurance: Ensure that all project deliverables meet the highest quality standards, conducting regular reviews and implementing improvements where necessary.
• Risk Management: Identify potential risks and issues, developing mitigation strategies and ensuring they are effectively managed throughout the project lifecycle.- Salesforce Vlocity (Desirable): Leverage any experience with Salesforce Vlocity to enhance project delivery within the telecommunications industry.

Experience: Minimum of 10 years of experience in software project management, with at least 5 years specifically in Salesforce implementations (within the telecommunications sector desirable)

• Salesforce Expertise: Deep understanding of Salesforce Sales Cloud, including hands-on experience with configuration, customization, and integration. Salesforce Industries (Vlocity) experience is a strong advantage.
• Agile & Scrum Mastery: Proven experience with Agile methodologies and acting as a Scrum Master, facilitating Agile ceremonies, and driving continuous improvement within teams.
• Leadership: Proven ability to lead and inspire project teams, with a focus on delivering exceptional client value.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Certifications: Salesforce Certifications, Certified ScrumMaster (CSM), PMP, or similar certifications are highly desirable

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Collaborating with teams of creative, fun, and driven colleagues
• Flexible work options enabling time and location-based flexibility
• Company-provided home office equipment
• Virtual collaboration and productivity tools to enable hybrid teams
• Comprehensive benefits program (Health, Welfare, Retirement and Paid time off)
• Other perks and wellness benefits like discount programs, and gym/studio access.
• Paid Parental Leave and coaching, baby welcome gift, and family care/illness days
• Back-up childcare/elder care, childcare discounts, and subsidized virtual tutoring
• Tuition assistance and weekly hot skill development opportunities
• Experiential, high-impact learning series events
• Access to mental health resources and mindfulness programs
• Access to join Capgemini Employee Resource Groups around communities of interest

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.