Sr. Agile Delivery Manager

This role is hybrid and requires you to be in our downtown Toronto office (250 Yonge Street) 2-3 times per week - subject to change at any time.

• Work within a multi-disciplinary team, helping to ensure that products are delivered in a manner that is aligned with wider business service development activities.
• Work with the Product Owner and a genuinely co-located multi-disciplinary team; designers, developers, business analysts, QAs to design, build and iterate services.
• Create an environment conducive to self-organizing people and teams and be ready to step in with advice where needed.
• Maintain discipline in an environment with conflicting priorities and demands.
• Influence without authority, work in an environment of ambiguity and apply flexible/adaptable approaches to solving problems
• Facilitate high complexity or multiple medium complexity initiatives from initiation through release, provide oversight to ensure alignment with Agile Project Management practices including, but not limited to project kick-off, sprint, release and deployment planning
• Accountable alongside the team for the achievement of release objectives and results that meet stakeholders’ needs and expectations
• Remove impediments to delivery success through the proactive management of external dependencies, facilitation of team problem-solving, enabling delivery teams to develop new approaches to ongoing challenges
• Manage risk governance processes, operational planning, vendor management, escalate issues through business and/or IT channels where necessary
• Champion continuous improvement mindset and culture, seek to improve team performance by promoting joint accountability of results and solving productivity issues; includes defining and tracking key team performance metrics to reinforce expected behaviors
• Engage in and facilitate requirements, user experience and technical conversations across platforms and multiple levels of influence
• Provide proactive coaching to individuals on the business and technology teams to help mature the agile delivery practice
• Communicate cross functionally, ensuring transparency of progress and outcomes, report team progress and accomplishments up and across the organization
• Drive stakeholder meetings to ensure transparency and accountability across the organization & facilitate cross functional communication by documented status updates, sprint/product demos and team retrospectives

• 10+ years of experience as a Scrum Master/Delivery Manager - where agile and project management principles, practices and theory were diligently applied
• Minimum of 5 years of experience in working within software development and/or project management and/or business (system) analysis
• Ability to adapt quickly to changing priorities and influence others without authority
• Outcomes-focused mindset
• Excellent communication skills - both verbal and written, including presentation and facilitation skills
• Skillful in Project Management and team collaboration tools, JIRA, Confluence, Figma
• Undergraduate degree or equivalent experience
• Certified Advanced Scrum Master/PMP Certification or equivalent

• Atlassian JIRA Service Desk
• Confluence
• Figma
• Project Management
• Scrum Master

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team-one of the largest IT and business consulting services firms in the world.