Description
Every day, our team of enthusiasts makes a difference to residents. The relationship of 'human for human' is at the heart of our approach and corporate philosophy. Furthermore, the success of COGIR Immobilier is based on good teamwork between the different departments and on all the people who have joined the company for over 25 years.
POSITION DESCRIPTION:
The world is changing, demands are changing and the ability to adapt to today's needs is an asset. Happiness is built, maintained and developed.
The 'Les Tours Angrignon' residence is a haven of peace with tenants full of dynamism, very active and wanting to have a good time. A dining room attendant's role is to serve customers at the tables by explaining the menu and the menu, advising and suggesting other possibilities to increase faster service, taking orders, bringing the requested meals and drinks. He must interact with customers in a way that generates a relationship and an atmosphere that reflects the characteristics of the establishment, as well as using his interpersonal skills, his sense of relationship psychology and his knowledge of products to meet or exceed customer expectations. He must also do his job while ensuring compliance with health, safety, hygiene and sanitation standards. If you are the right person, I assure you that you will have a blast.
Atypical work schedule (daytime hours, very rarely in the evening, every other weekend and alternating on holidays).
Working conditions:
Job requiring long hours of standing, walking and carrying dishes. Work that can be done under pressure during peak hours and requiring dealing with sometimes demanding customers.
The attendant may also have to move furniture (tables and chairs). The organization of the work can vary. The number of working hours is generally 30 to 32 hours per week minimum.
ROLE AND GENERAL RESPONSIBILITIES:
- Adjust the table setting
- Answering customer questions
- Arrange the room or its section according to the reservations
- Balance and verify purchase orders and complete the package list
- Be attentive to customer needs during the meal
- Carry out the tidying up and maintenance of work areas and equipment
- Check customer satisfaction
- Clear and straighten the table for the next customers
- Close the table account in the system
- Collect the meal card or meal coupons
- Coordinate the delivery of dishes
- Cultivating customer relationships
- Dealing with difficult customer cases
- Determine the particular preferences and tastes of the clientele
- Enter the order into the point of sale system
- Find out about the menu
- Identify customer expectations and constraints in order to plan the delivery of the service
- Maintain and replenish tables during service
- Order the following service
- Pack and store food (desserts and salad bar)
- Participate in the closing of the dining room
- Perform the setup
- Process and collect payment
- Provide information about the menu
- Re-set up the room according to the needs of the next service
- Receiving and processing complaints
- Receiving and processing complaints and comments
- Replenish the airs of
- Return the payment card
- Serve drinks, food and beverages
- Set tables or carry out set-up in service areas
- Suggest or recommend dishes
- Take delivery of dishes and clear away empty dishes
- Take note of the order
- Take orders
- Take reservations or presence (Package)
- Thank and greet customers as they leave
- High school diploma (SSD)
- Knowledge and application of basic health and safety principles, WHMIS, first aid and hygiene and sanitation
- Free parking
- Floating days off
- Social leave
- Employee Assistance Program
- Vacation
- Social Club activities, gifts and substantial discounts
- Career Opportunity
- Welcome and integration Program
- A welcoming and tight-knit team!
