Resident Program Manager

RESIDENT PROGRAM MANAGER

TENDERCARE LIVING CENTRE

Candidates are invited to apply for full-time Resident Program Manager position to work at Tendercare Living Centre, a 254 bed long-term care Home, located in Scarborough, Ontario. You have the opportunity to work with amazing residents, families and team members. Reporting to the Executive Director, you will enhance the quality journey of our residents.

• Plan, organize, direct and supervise the department program which includes: Recreational, Restorative care, Pastoral Care, Social Work, Music Therapist and Volunteers.
• Implement and evaluate program relating to the physical, emotional, social, intellectual and spiritual needs of the residents.
• Coordinate activities with those of other departments and inform administration of departmental activities, needs and problems.
• Recruits, provides orientation and maintains continuous learning opportunities. Conducts staff investigations, performance management and return to work program; monitors attendance program; authorizes vacation and time off requests; approves overtime; processes payroll.
• Maintains staff schedules; revises job descriptions and job routines as needed.
• Participates on ITDC and divisional teams such as QI, BSO, RAI-MDS, infection control, palliative care, emergency preparedness, ethics, peer group, safety group and LTC accreditation.
• Operates documentation and training applications, including Activity Pro, Point Click Care, and other software applications.
• Procures regular Activation department and special program supplies to meet operational budgets; assist with corporate contract tendering, process petty cash receipts and supplier invoices.
• Develop departmental goals and objectives.
• Actively participate in program delivery.
• Satisfy Health Record as they pertain to the department (MDS experience an asset)

• Post-secondary diploma or degree in recreation and leisure studies, therapeutic recreation, kinesiology or other related field from a community college or university required
• Knowledge of the concepts of Activation, Dementia Care and Therapeutic Techniques, Restorative care, Gentle Persuasive Approach, Montessori-based programming and event planning
• Experience in planning, developing and evaluating effectiveness of group and one-one programming for a diverse population of cognitive and physically impaired aging adults using a resident-centered care approach
• Experience or knowledge in recruitment, selection, orientation, placement and supervision of volunteers required
• Minimum one to two years supervisory experience in Long Term Care
• Demonstrated oral and written communication skills and have a command of the English language.
• Ability to speak and write Cantonese would be an asset
• Ability to work independently and complete assignments in a timely manner
• Knowledge of community resources, program development, MOHLTC standards
• Sufficient knowledge and experience to coordinate religious services and spiritual care in a multi-faith setting required
• At least one year of experience with seniors in an organized program or one year of experience with persons in a health care setting required

Interested applicants may forward their resume in confidence no later than December 10, 2024 to the attention of:

Roxanne Adams, Executive Director

Tendercare Living Centre at 1020 McNicoll Avenue, Scarborough, Ontario M1W 2J6

Email: radams@tendercare.ca

Fax: 416-499-3379

In Ontario, Extendicare, ParaMed Home Health Care and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting.